I bring customer operations experience to business analysis, reporting, business systems, and project support. At Comcast/Xfinity, I built Power Automate report-distribution flows for a team of 10, investigated account and system issues, and corrected Excel formulas that omitted daily activity from monthly totals.
I'm pursuing an M.S. in Business & Information Systems at NJIT, with expected completion in August 2028. I'm available for permanent, full-time work and open to U.S. remote roles and relocation for a suitable opportunity.
| Project | What to inspect | Scope |
|---|---|---|
| Activity Reporting: Excel and Tableau | Excel validation and monthly totals; Tableau outcome analysis and adjustable daily targets; browser record drilldowns | Workplace-origin Excel, rebuilt with fictional data. Tableau and React are AI-assisted portfolio extensions. |
| Movie Rental Database | Oracle SQL tables, relationships, constraints, and an unreturned-copy view; separate revision and validation results | Academic final project with a separate AI-assisted portfolio extension. |
| NJIT Registrar ServiceNow Portal | Searchable knowledge portal, 42 articles in 12 categories, and clearer registration guidance | Academic school lab. |
| Power Automate Report Distribution | Report selection and distribution through email and Teams | Workplace initiative illustrated with fictional examples; original employer files are unavailable. |
Download the fictional Excel workbook · Download the Tableau workbook · Download the academic SQL
- FastAPI calculator: an academic application with a browser interface, PostgreSQL persistence, JWT authentication, and Docker.
- Private Job-Search Operations System: a customized fork covering duplicate checks, source validation, resume verification, and application tracking. The public case study uses synthetic examples; application records and the customized repository remain private.
- Integer-multiplication research contribution: a merged conditional finite construction and verification package, developed with substantial OpenAI Codex assistance. The result depends on the project's stated assumptions; it is not an unconditional theorem.
Professional tools include Excel, Power Automate, Microsoft 365, SharePoint, OneNote, Smartsheet, and CSG. SQL and ServiceNow examples are academic; Tableau includes coursework and the portfolio extension above.