[Due for payment 2026-01-12] [$250] Expense - "paid via workspace rules" message does not show Concierge as actor

[jponikarchuk]

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Version Number: 9.2.74-1
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #76302
Email or phone of affected tester (no customers): applausetester+khcategory20@applause.expensifail.com
Issue reported by: Applause Internal Team
Bug source: Pull Request QA execution
Device used: Mac 26.1 / Chrome
App Component: Money Requests

Action Performed:

Precondition:

• "Auto-pay approved report" is set to under $100 in workspace settings > Rules.
• Admin invites member to workspace.
• Workspace is set up with business bank account.
• Member has personal bank account.

1. Go to staging.new.expensify.com
2. [Member] Go to workspace chat.
3. [Member] Create an expense under $100 and click Submit.
4. [Admin] Open the expense report.
5. [Admin] Click Approve.
6. [Admin] Right click on "paid with bank account 1111 via workspace rules" message > Reply in thread.
   → Concierge is shown as the actor in thread but not shown in the expense report.

Expected Result:

In Step 5, "paid with bank account 1111 via workspace rules" message will display Concierge as the actor in the expense report.

Actual Result:

In Step 5, "paid with bank account 1111 via workspace rules" message does not display Concierge as the actor in the expense report. It is missing Concierge name and avatar in expense report.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

1.mp4

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Issue Owner

Current Issue Owner: @

[melvin-bot]

Triggered auto assignment to @VictoriaExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @Gonals (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.