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[Exploratory] Web - Home - Insights tooltip remains displayed in different pages after clicking on chart. #105357
Description
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Version Number: 9.5.25-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/test-runs/81167638/folder/40579099/96594248/1923342675
Email or phone of affected tester (no customers): ibellicotest+3215@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 11 / Chrome
App Component: Other
Action Performed:
Prerequisite: Account has a workspace.
Prerequisite 2: At least one expense created.
- Open the staging.new.expensify.com website.
- Navigate to "Home"
- Scroll down to "Spend over time" chart.
- Hover over the chart until tooltip is displayed.
- Click on the chart. (Outside the tooltip)
- Note that after landing on "Spend", tooltip is still visible.
- Navigate to another section different from "Home" (For example: Inbox)
- Note that tooltip remains visible.
Expected Result:
Tootlip displayed when hovering over chart, should disappear when navigating to a different section by clicking on the chart.
Actual Result:
Tooltip displayed when hovering over chart on "Home", is still visible after clicking on the chart and navigating to a different section.
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome Safari
Screenshots/Videos
Bug7299388_1793250749501.Chart.mp4
Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7299388
Activity
applause-bot commentedon Oct 29, 2026
While Applause doesn't embed attachments for this bug, here are the links for quick view:
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MelvinBot commentedon Oct 31, 2026
Issue Analysis
Root Cause: This bug is already fixed by [Insights] Improve chart tooltip dismissal. That PR merged on 2026-10-30 and went to staging in 9.5.27-0. You reported it on 9.5.25-0, which doesn't have the fix.
Recommended Fix: No code change is needed. Retest on staging 9.5.27-0 or later. If it no longer reproduces, close this issue.
I retested on web against current
main. The tooltip disappears after clicking the chart, stays hidden on Inbox, and doesn't come back on Home until you hover again.Investigation details
Why it happened (before the fix):
document.body(ChartTooltipPortal/index.tsx:6-13).InsightsSectionContent.tsx:109-116). Home is then frozen, not unmounted (TabNavigator.tsx:75-81,FreezeWrapper/index.tsx:28-41).display: none. It doesn't hide portal content inbody.opacity: 1on every page.What the fix changed in
ChartTooltip.tsx::179).:101-115).Web retest (dev build of current
main):Hovering over the Spend over time chart shows a tooltip
The tooltip shows "Oct so far / $25 (100%) / 1 expense".Clicking the chart navigates away and the tooltip is gone
Clicking opens Insights, with no leftover tooltip.Inbox shows no tooltip
No stray tooltip appears.Returning to Home shows no stale tooltip
No tooltip appears until you hover again.Not verified: I retested a dev build of
main, not the staging 9.5.27-0 build.Next Steps: Retest on staging 9.5.27-0 or later and close this issue if it passes. If it still reproduces, reply with
@MelvinBot <your feedback>.view run · view recording
QichenZhu commentedon Nov 5, 2026
Great. Closing this.