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Workspaces - Unable to remove the RBR on archived Workspace #103496
Description
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Version Number: v9.5.5-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #98029
Email or phone of affected tester (no customers): applausetester+vq+0810@applause.expensifail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 10/Chrome
App Component: Workspace Settings
Action Performed:
Precondition: User the Expensifail account as an admin of a Workspace
- Open the New Dot app
- Navigate to the Workspace - Accounting
- Connect to Sage Intacct - Enter incorrect credentials (to get an RBR )
- Go to Workspace - Three dots - Archived Workspace - Confirm
Expected Result:
RBR remove after the Workspace is archived
Actual Result:
RBR remains on the Workspace tab but can't remove it
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome Safari
Screenshots/Videos
To be added by Applause Leads
Applause Internal Information
Exported by: Svetlana Lazutkina
Bug ID: 7281217
Activity
applause-bot commentedon Oct 8, 2026
While Applause doesn't embed attachments for this bug, here are the links for quick view:
https://platform.applause.com/services/links/v1/external/55ed523af17ee43373843353041fcd78df322f54c0a2eef53251e44cc4734e86
lanitochka17 commentedon Oct 8, 2026
closed as dupe #103492
MelvinBot commentedon Oct 8, 2026
This issue duplicates [$175] Workspaces - Unable to remove the RBR on archived Workspace (open). That issue already has a full proposal, so please continue there.
Root cause: Archiving keeps the policy in Onyx, including its Sage Intacct sync error. The Workspaces tab red dot checks every policy with an
idand never skips archived ones (src/hooks/usePoliciesWithCardFeedErrors.ts:15). The workspace list hides archived policies, so you can't reach the error to clear it.Recommended fix: Filter archived policies out of
cleanPolicieswith the existingisArchivedPolicyhelper (src/libs/PolicyUtils/index.ts:111). I confirmed this code is unchanged on currentmain.Next Steps: Reply on the open issue above with
@MelvinBot implement thisto create a draft PR.view run