A runbook is a list of diagnostic or resolution steps for an on-call engineer to execute to resolve an IT alert.
Each runbook is a sequence of shell commands that an engineer executes at his terminal.
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You can download a runbook of your choice for a particular use-case and link it to the alert/webhook trigger on Neptune.io platform
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You can use runbook links as part of the alert message so that an engineer know what steps to execute when an IT alert comes