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[hrv] HRV & Autonomic - live data not flowing in #312
Description
NOOP version
8.6.2-staging
Platform
Android
OS version
16
WHOOP strap model
WHOOP 5.0
Where the data is coming from
Live Bluetooth (strap connected)
Test Centre profile
HRV & Autonomic
What happens
The live data feed shows nothing. But there is live data flowing in in the live section.
What you expected instead
To see the heart rate graph like the days before (I removed and reconnected the device). I also have the new Workout uploads enabled to get my effort score for the days that I had no strap data.
Steps to reproduce
Strap log
<details><summary>Strap log (last 40 lines, redacted)</summary>
07:51:46 MTU negotiated: 247 (status=0)
07:51:46 Discovering services (mtu=247)
07:51:46 WHOOP 5/MG detected — will send CLIENT_HELLO after subscribing (experimental).
07:51:46 OnePlus detected — settling 450ms before first CCCD write (#50)
07:51:47 Subscribed 00002a37-0000-1000-8000-00805f9b34fb
07:51:47 Subscribed 00002a19-0000-1000-8000-00805f9b34fb
07:51:47 WHOOP 5/MG: writing CLIENT_HELLO to fd4b0002 with response (to trigger bonding, experimental).
07:51:48 → SET_ALARM_TIME payload=04018075546a00002f980000000000000000071e (puffin)
07:51:48 Alarm: armed 5/MG rev4 EXPERIMENTAL (epoch 1783920000)
07:51:48 WHOOP 5/MG: CLIENT_HELLO acked — link established; subscribing notify chars (experimental).
07:51:48 → TOGGLE_REALTIME_HR payload=01 (puffin)
07:51:48 writeCharacteristic busy; retry 1/12
07:51:48 writeCharacteristic busy; retry 2/12
07:51:48 writeCharacteristic busy; retry 3/12
07:51:48 Subscribed fd4b0003-cce1-4033-93ce-002d5875f58a
07:51:48 writeCharacteristic busy; retry 4/12
07:51:48 Subscribed fd4b0004-cce1-4033-93ce-002d5875f58a
07:51:48 writeCharacteristic busy; retry 5/12
07:51:48 Subscribed fd4b0005-cce1-4033-93ce-002d5875f58a
07:51:48 writeCharacteristic busy; retry 6/12
07:51:48 Subscribed fd4b0007-cce1-4033-93ce-002d5875f58a
07:51:48 reboot: reconnected 13,6s after send — round trip complete
07:51:48 → SET_CLOCK payload=742b536a00000000 (puffin)
07:51:48 → GET_CLOCK payload= (puffin)
07:51:48 WHOOP 5/MG: clock synced (set/get) — strap can persist history now
07:51:48 writeCharacteristic busy; retry 1/12
07:51:48 writeCharacteristic busy; retry 2/12
07:51:48 writeCharacteristic busy; retry 3/12
07:51:48 writeCharacteristic busy; retry 4/12
07:51:48 writeCharacteristic busy; retry 5/12
07:51:48 writeCharacteristic busy; retry 6/12
07:51:49 Signal: RSSI -63 dBm
07:51:49 Reading standard Battery Level (0x2A19)
07:51:49 Backfill: skipped (CONNECT) - policy floor not met (empty streak 0)
07:51:54 Reading standard Battery Level (0x2A19)
=== Capture check ===
universal: MISSING (dayOwner day=)
hrv: MISSING (hrv rmssd=)
INCOMPLETE: missing hrv
bundle ok files=2 report=present meta=present screenshot=present crash=present leaks=0
</details>
Before you submit
- I attached my exported NOOP .zip (not a screenshot of the Live screen). If my bug is a clearly reproducible UI issue I described exactly how to see it instead.
- I attached or pasted a strap log above — or my bug is a clearly reproducible UI issue that doesn't need one (e.g. a typo, a button that does nothing) and I've described exactly how to see it.
- I checked the Troubleshooting guide — especially "history syncs but no data" (most often the strap isn't banking history to flash; charge it to 100% and reconnect).
- I checked the FAQ and — if I'm on a WHOOP 5.0 / MG — the 5.0/MG status page, and this isn't an already-known limit (e.g. SpO₂, or recovery/sleep on the 5/MG).
- I've left out anything personal (strap serial, account email, raw export).
Activity
fix(ble): re-arm live R-R after a dropped TOGGLE_REALTIME_HR so HRV r…
fix(ble): re-arm live R-R after a dropped TOGGLE_REALTIME_HR so HRV r…
fix(ble): don't repeat a BUSY-refused write that was delivered anyway (…
fix(ble): exclude the out-of-queue bond write from retry cancellation (…
ble: stop repeating a BUSY-refused write that was delivered, + the di…
fix(ble): re-arm live R-R after a dropped TOGGLE_REALTIME_HR so HRV r…
ble: stop repeating a BUSY-refused write that was delivered, + the di…
ble: re-arm a WHOOP 5/MG realtime stream that has lapsed (#1866)