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Steps analytics screen opens but shows no analytics after imports #107

Closed

Description

@exzanimo

NOOP version

NOOP-ios-unsigned-v8.4.0

Platform

iOS

OS version

iOS 18.7.1

WHOOP strap model

WHOOP MG

Where the data is coming from

WHOOP CSV export import, Apple Health import

Test Centre profile

Not a test-mode bug

What happens

Image Image

When I tap Steps on the Home screen, the Steps (estimated) analytics screen opens, but the analytics itself does not appear.

Instead, the screen still shows the data-collection/import prompt, even though data is being collected and import sources are already present.

In the first NOOP versions I imported history from both WHOOP and Apple Health. The Data Sources screen currently shows WHOOP Export as imported and Apple Health import options available.

What you expected instead

The Steps analytics screen should show the available steps analytics/chart after the historical data has been imported and data is being collected.

Steps to reproduce

  1. Open NOOP on iOS.
  2. Make sure historical data has been imported from WHOOP and Apple Health.
  3. Go to the Home screen.
  4. Tap Steps.
  5. Observe that the Steps (estimated) analytics screen opens but the analytics does not appear.

Strap log

This looks like a clearly reproducible UI/data-display issue. Screenshots are attached showing the Steps analytics screen stuck on the data-collection prompt and the Data Sources screen with imported WHOOP data / Apple Health import available.

Screenshots:

Before you submit

  • I attached my exported NOOP .zip (not a screenshot of the Live screen). If my bug is a clearly reproducible UI issue I described exactly how to see it instead.
  • I attached or pasted a strap log above — or my bug is a clearly reproducible UI issue that doesn't need one (e.g. a typo, a button that does nothing) and I've described exactly how to see it.
  • I checked the Troubleshooting guide — especially "history syncs but no data" (most often the strap isn't banking history to flash; charge it to 100% and reconnect).
  • I checked the FAQ and — if I'm on a WHOOP 5.0 / MG — the 5.0/MG status page, and this isn't an already-known limit (e.g. SpO₂, or recovery/sleep on the 5/MG).
  • I've left out anything personal (strap serial, account email, raw export).

Activity

  1. exzanimo commented on Jul 8, 2026

    @exzanimo
    Author

    Screenshots:

    Steps analytics screen stuck on data collection prompt Data sources showing WHOOP and Apple Health imports
  2. exzanimo commented on Jul 8, 2026

    @exzanimo
    Author
  3. added 2 commits that reference this issue on Jul 8, 2026
  4. exzanimo commented on Jul 11, 2026

    @exzanimo
    Author

    Image @ryanbr Thank you for the release! Unfortunately, I don’t see any changes on my end—the analytics still don’t appear when I open Steps. I’ve attached a screenshot below.

  5. exzanimo commented on Jul 14, 2026

    @exzanimo
    Author

    Hi! Maybe I can help with this issue? @ryanbr

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