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Unable to find the selected font "Cascadia Mono". #9375

Closed

Description

@Flightkick

There is a bug in the application deployment platform on recent versions of Windows that results in the Cascadia Mono font (the default font) being unreadable. Terminal cannot read it, and if it tries it will crash.

Unfortunately, that means that through no fault of your own, you'll get a dialog that says we can't find Cascadia Mono or Cascadia Code.

KNOWN SOLUTIONS

  • Either reboot or
  • choose to "Repair" the Terminal application in the "All apps" list in Settings.

repair-terminal-windows-11

ONLY COMMENT HERE IF THE WORKAROUNDS DON'T HELP
Since there are so many subscribers to this thread, we will lock it if it starts to accumulate unrelated commentary.

2021-06-10: we’ve locked it as folks haven’t read this disclaimer.

Original bug in Terminal 1.6

Environment

Windows build number: Microsoft Windows NT 10.0.19042.0
Windows Terminal version: 1.6.10571.0

Steps to reproduce

This 'happens on my machine', not sure if easily reproducible.

  • Start Microsoft Terminal

Expected behavior

Microsoft terminal opens on the default terminal

Actual behavior

A pop-up is shown with the following error message:
screenshot of the error message
Transcript:

Warning

Unable to find the selected font "Cascadia Mono".

"Consolas" has been selected instead.

Please either install the missing font or choose another one.

Additional information

Other applications, Microsoft Word, Paint.NET, show the Cascadia Mono font and allow usage without any issues.

Activity

  1. ghost added
    Needs-TriageIt's a new issue that the core contributor team needs to triage at the next triage meeting
    on Mar 4, 2021
  2. ghost added
    Needs-Tag-FixDoesn't match tag requirements
    on Mar 4, 2021
  3. Flightkick commented on Mar 4, 2021

    @Flightkick
    Author

    Off course I think of a possible fix right after submitting the issue.

    Starting Microsoft Terminal as Administrator once fixes the issue.
    Subsequent runs as non-admin do not show the warning anymore.

    Leaving the issue open so the maintainers can decide if this should be handled without the 'start as admin' workaround/fix.

  4. oskar commented on Mar 5, 2021

    @oskar

    After upgrading to 1.6.10571.0, this happens to me as well. But starting as administrator does not help for me. Any other workaround?

  5. MuTLY commented on Mar 5, 2021

    @MuTLY

    I'm experiencing the same behavior, this was not an issue until about a week ago. In my case, it is not finding the "Ubuntu Regular" font, and as you can see, the font is installed correctly.

    image

    image

    image

  6. zadjii-msft commented on Mar 5, 2021

    @zadjii-msft
    Member

    Hey Michael Niksa (@miniksa) can you take a look at this and #9157? We're seeing a pretty dramatic uptick in the number of these kinds of reports after adding the warning. Did we change anything about the font lookup when we added the dialog?

  7. ghost removed
    Needs-Tag-FixDoesn't match tag requirements
    on Mar 5, 2021
  8. J-Hoff389 commented on Mar 5, 2021

    @J-Hoff389

    I have a Similar experience but with the font "Cascadia Code PL". The message does not go away if Started as Administrator.

  9. Rod-in-NM commented on Mar 5, 2021

    @Rod-in-NM

    I've also having an issue with Windows Terminal not being able to find Cascadia Code PL. I've been using Cascadia Code PL for several months with no issues, now Windows Terminal can't find it.

  10. miniksa commented on Mar 5, 2021

    @miniksa
    Contributor

    Hey Michael Niksa (@miniksa) can you take a look at this and #9157? We're seeing a pretty dramatic uptick in the number of these kinds of reports after adding the warning. Did we change anything about the font lookup when we added the dialog?

    I will not have the capacity to look at this for at least a week.

  11. fujiawei-dev commented on Mar 6, 2021

    @fujiawei-dev

    I am also suffering from this problem, after an automatic update via the Windows Store.

  12. 43 remaining items

  13. bikeoid commented on Jun 6, 2021

    @bikeoid

    I finally solved the problem with losing active terminal sessions from an automatic update by disabling automatic updates for Windows Apps. I just got the missing "Cascadia Mono" bug today also.

  14. softwrx commented on Jun 6, 2021

    @softwrx

    I finally solved the problem with losing active terminal sessions from an automatic update by disabling automatic updates for Windows Apps. I just got the missing "Cascadia Mono" bug today also.

    Thanks bikeoid , good idea. thuogh I'd prefer to just disable it for the terminal and not all apps. i'll look it up and see if the options are that granular.

  15. rcarde commented on Jun 7, 2021

    @rcarde

    Lest I only complain - I realize this is a preview release, so some hiccups are to be expected. I was caught off guard by the sudden closing and update without warning though. That's not good.

    Greg Youngblood (@softwrx) I had the same issue when auto-upgraded to 1.8.1521.0 which, as far as I know, is not pre-release. So I think the update process is borked.

  16. crash-horror commented on Jun 7, 2021

    @crash-horror

    Well, resetting the app, and unticking all fonts, chose cascadia code did it for me. You got limited selection ofc

  17. stefanwendelmann commented on Jun 7, 2021

    @stefanwendelmann

    Had to

    1. Close Terminal
    2. Install font from https://github.com/microsoft/cascadia-code/releases for all users
    3. kill the explorer.exe process (from Task Manager)
    4. start the explorer.exe process (from Task Manager)
    5. Start Terminal

    And the error was gone.

  18. ghylander commented on Jun 8, 2021

    @ghylander

    I know the issue is closed, but i had it happen today for the very first time ever, couldnt find cascadia mono, on v1.8.1521.0
    "repaired" the app from the windows 10 settings menu, restarted terminal and it worked

  19. ErikSchierboom commented on Jun 8, 2021

    @ErikSchierboom

    I had the same thing as Gustavo Hylander (@ghylander) and the proposed solution to repair the app did indeed work for me.

  20. kusma commented on Jun 8, 2021

    @kusma

    I just triggered the same issue, but sadly "repairing" the app did nothing for me. I'm using 1.8.1521.0.

  21. kusma commented on Jun 8, 2021

    @kusma

    I can also add that the font (Cascadia Mono) is installed and works fine in other applications.

  22. magosla commented on Jun 9, 2021

    @magosla

    Repairing the App did work for me

  23. SteveALee commented on Jun 10, 2021

    @SteveALee

    This is a "Me too" posts but adding that in Windows terminal "about" the version is "1.8.1521.0" but latest release is only "v1.8.1444.0". huh? Deployment issues? Time to repoen this issue?

  24. DHowett commented on Jun 10, 2021

    @DHowett
    Member

    Please refer to the body of the first post in this issue.

  25. locked and limited conversation to collaborators on Jun 10, 2021
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Area-FontsRelated to the fontIssue-BugIt either shouldn't be doing this or needs an investigation.Priority-2A description (P2)Product-TerminalThe new Windows Terminal.Resolution-Fix-CommittedFix is checked in, but it might be 3-4 weeks until a release.

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