Skip to content
This repository was archived by the owner on Mar 25, 2026. It is now read-only.
This repository was archived by the owner on Mar 25, 2026. It is now read-only.

Windows 7, 8 and 8.1 are no longer supported for Element Desktop #808

Description

@KOYK

Steps to reproduce

Describe the bug
the procedure entry point GetPackageFamilyName could not be located in the dynamic link library KERNEL32.dll

After new update I get this error.

downloading and installing from the setup file wont resolve the issue, since after I get prompted to update and the update is done, the same error will show

Desktop (please complete the following information):

OS: win7

Outcome

downloading and installing from the setup file wont resolve the issue, since after I get prompted to update and the update is done, the same error will show

Operating system

No response

Application version

No response

How did you install the app?

No response

Homeserver

No response

Will you send logs?

No

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions