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Last week randomly my whoop 5.0 stopped synching to the app version 10.3 on android 17. I updated the app to 11.3 and reconnected the whoop from start. Still i can't get data to synch, although the connection works (i can see battery status and use the "vibrate to find band" mode in the app.
Steps to reproduce
No response
App version
0.11.3
Platform
Android (APK)
Phone model and OS version
Pixel 7 Pro
Which band?
WHOOP 5.0 / MG (experimental — expect breakage)
Screenshots
No response
Quick checks
The official WHOOP app is not also connected to this band
Additional Info:
Whoop forced a firmware update without me having the band connected to the app, but still having the app installed on my phone. The new Firmware has updated the HR packet format and is now incompatible with the openstrap app. I have submitted a ticket through the app, maybe it's possible to update the app functionality with the provided logs.
Activity
enginuity-cansat commentedon Oct 30, 2026
Additional Info:
Whoop forced a firmware update without me having the band connected to the app, but still having the app installed on my phone. The new Firmware has updated the HR packet format and is now incompatible with the openstrap app. I have submitted a ticket through the app, maybe it's possible to update the app functionality with the provided logs.
[-]Whoop 5.0 stopped synchin completely[/-][+]Whoop 5.0 stopped synching completely[/+]