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[No QA] Revise Billing Overview for Collect and Control Plans #77839
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230 changes: 153 additions & 77 deletions
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docs/articles/new-expensify/billing-and-subscriptions/Billing-Overview.md
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| --- | ||
| title: Billing and Subscriptions | ||
| description: Understand how Collect and Control plans are billed in Expensify, including pricing tiers, eligibility, and how to transfer billing ownership. | ||
| keywords: [New Expensify, subscription, pricing, collect plan, control plan, transfer billing] | ||
| description: Learn how Expensify bills for Collect and Control plans, including localized pricing, billing eligibility, and how to transfer billing ownership. | ||
| keywords: [billing, subscription, pricing, Collect, Control, plan comparison, currency, transfer billing, New Expensify] | ||
| --- | ||
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| Expensify offers two plans: **Collect** and **Control**: | ||
| - **Collect** is ideal for small teams that need a simple way to track receipts and get reimbursed. | ||
| - **Control** is built for growing businesses that want more control over spending, smoother approvals, and automated workflows. | ||
| <div id="new-expensify" markdown="1"> | ||
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| For a full breakdown, visit the [Expensify pricing page](https://www.expensify.com/pricing). | ||
| Expensify offers two subscription plans — **Collect** and **Control** — designed to scale with your team's needs. This article explains how each plan is billed, pricing by currency, and how to manage your billing setup. | ||
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| --- | ||
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| # Collect Plan | ||
| # Subscription pricing by currency | ||
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| <p><strong>Select your billing currency:</strong></p> | ||
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| <select id="currency-selector"> | ||
| <option value="usd" selected>USD ($)</option> | ||
| <option value="gbp">GBP (£)</option> | ||
| <option value="eur">EUR (€)</option> | ||
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| <option value="aud">AUD (AU$)</option> | ||
| <option value="nzd">NZD (NZ$)</option> | ||
| </select> | ||
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| <br><br> | ||
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| <div class="currency-block" data-currency="usd"> | ||
| <h2>💵 USD pricing</h2> | ||
| <strong>Collect</strong> | ||
| <ul> | ||
| <li>$5 per unique member/month</li> | ||
| <li>Month-to-month — no annual contract</li> | ||
| <li>1% cash back with the Expensify Card</li> | ||
| </ul> | ||
| <strong>Control</strong> | ||
| <ul> | ||
| <li>$9 per active member/month with Annual Subscription + Card usage (50%+ US spend)</li> | ||
| <li>$18 per active member/month without Card</li> | ||
| <li>$36 per active member/month for pay-per-use (no commitment)</li> | ||
| <li>Earn up to 2% cash back (applied to your bill or bank account)</li> | ||
| </ul> | ||
| </div> | ||
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| <div class="currency-block" data-currency="gbp" style="display:none;"> | ||
| <h2>💵 GBP pricing</h2> | ||
| <strong>Collect</strong> | ||
| <ul> | ||
| <li>£5 per unique member/month</li> | ||
| <li>Fully flexible — add/remove members anytime</li> | ||
| <li>Optional Expensify Card with 1% cash back (USD only)</li> | ||
| </ul> | ||
| <strong>Control</strong> | ||
| <ul> | ||
| <li>£14 per active member/month with Annual Subscription + Card</li> | ||
| <li>£28 without Card or for pay-per-use</li> | ||
| <li>Earn up to 2% cash back</li> | ||
| </ul> | ||
| </div> | ||
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| <div class="currency-block" data-currency="eur" style="display:none;"> | ||
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| <h2>💵 EUR pricing</h2> | ||
| <strong>Collect</strong> | ||
| <ul> | ||
| <li>€5 per unique member/month</li> | ||
| <li>Month-to-month — no contract</li> | ||
| <li>Optional Expensify Card</li> | ||
| </ul> | ||
| <strong>Control</strong> | ||
| <ul> | ||
| <li>€16 per active member/month with Annual Subscription + Card</li> | ||
| <li>€32 without Card or for pay-per-use</li> | ||
| </ul> | ||
| </div> | ||
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| <div class="currency-block" data-currency="aud" style="display:none;"> | ||
| <h2>💵 AUD pricing</h2> | ||
| <strong>Collect</strong> | ||
| <ul> | ||
| <li>AU$8 per unique member/month</li> | ||
| <li>Month-to-month, no annual contract required</li> | ||
| </ul> | ||
| <strong>Control</strong> | ||
| <ul> | ||
| <li>AU$30 per active member/month with Annual Subscription + Card</li> | ||
| <li>AU$60 without Card or for pay-per-use</li> | ||
| </ul> | ||
| </div> | ||
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| <div class="currency-block" data-currency="nzd" style="display:none;"> | ||
| <h2>💵 NZD pricing</h2> | ||
| <strong>Collect</strong> | ||
| <ul> | ||
| <li>NZ$9 per unique member/month</li> | ||
| <li>Fully month-to-month</li> | ||
| </ul> | ||
| <strong>Control</strong> | ||
| <ul> | ||
| <li>NZ$32 per active member/month with Annual Subscription + Card</li> | ||
| <li>NZ$64 without Card or for pay-per-use</li> | ||
| </ul> | ||
| </div> | ||
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| <script> | ||
| (function () { | ||
| var selector = document.getElementById('currency-selector'); | ||
| var blocks = document.querySelectorAll('.currency-block'); | ||
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| function updateCurrency() { | ||
| var value = selector.value; | ||
| blocks.forEach(function (block) { | ||
| block.style.display = | ||
| block.getAttribute('data-currency') === value ? 'block' : 'none'; | ||
| }); | ||
| } | ||
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| selector.addEventListener('change', updateCurrency); | ||
| updateCurrency(); | ||
| })(); | ||
| </script> | ||
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| ## 💵 Pricing | ||
| --- | ||
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| - $5 per **unique member** per month | ||
| - Fully month-to-month — no annual contracts | ||
| # Who gets billed | ||
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| ## 👤 Who gets billed | ||
| ## Collect plan | ||
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| - Every **unique member** added to a workspace, regardless of activity | ||
| - Charges adjust monthly as members are added or removed | ||
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| ## 💳 Expensify Card not required | ||
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| - The Expensify Card is optional, but using it earns **1% cash back** on US purchases | ||
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| ## 📅 Eligibility | ||
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| - Applies to new Collect customers whose **first workspace** was created on or after **April 1, 2025** | ||
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| ## 🌍 Localized pricing | ||
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| - Pricing available in **EUR**, **GBP**, **AUD**, and **NZD** | ||
| ## Control plan | ||
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| ## 🔄 Flexible scaling | ||
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| - Add or remove members anytime — your bill automatically adjusts monthly | ||
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| ## 🧾 Receipts | ||
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| - Your billing receipts show: `X Collect members @ $5.00` | ||
| - View them in **Account > Subscription** | ||
| - Every **active member** who creates, submits, approves, reimburses, or exports reports | ||
| - Includes Copilots and automated Concierge actions | ||
| - Add users anytime (extends your subscription term) | ||
| - Remove users only after the term ends | ||
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| --- | ||
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| # Control Plan | ||
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| ## 💸 Best Way to Save | ||
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| - Pair an **Annual Subscription** with the **Expensify Visa® Commercial Card** | ||
| - Pricing: **$9 per active member/month** | ||
| # Billing eligibility and details | ||
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| **To qualify:** Use the Expensify Card for **50% or more** of your total settled **US spend** in the month | ||
| ## 💳 Expensify Card usage | ||
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| **Bonus:** | ||
| - Earn up to **2% cash back** | ||
| - 1% for all US purchases | ||
| - 2% if monthly spend reaches **$250,000+** | ||
| - Cash back is applied to your Expensify bill first, then to your bank account | ||
| - **Collect:** Card is optional — but earns 1% cash back on US spend | ||
| - **Control:** Card is required for discounted pricing and cash back | ||
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| 👉 Use the [savings calculator](https://use.expensify.com/savings-calculator) to estimate your monthly savings. | ||
| ## 📅 Collect plan eligibility | ||
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| ## 📅 Annual Subscription | ||
| - Applies to customers whose **first workspace** was created on or after **April 1, 2025** | ||
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| - Without card usage: **$18 per active member/month** | ||
| - Add users anytime (this extends your commitment term) | ||
| - Reduce users only after your current term ends | ||
| - Extra users over your committed amount: **$36/month** | ||
| ## 🌍 Localized billing | ||
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| ## 🔁 Pay-per-use (No Commitment) | ||
| - Pricing is available in **USD, GBP, EUR, AUD, and NZD** | ||
| - All pricing auto-adjusts based on your currency selection | ||
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| - Price: **$36 per active member/month** | ||
| - Best for flexible teams with fluctuating membership | ||
| ## 🧾 Where to find your billing receipts | ||
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| ## 👤 Who Gets Billed | ||
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| - Every **active member** (anyone who creates, submits, approves, reimburses, or exports reports) | ||
| - Includes Copilots and automated Concierge actions | ||
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| ## 💳 Expensify Card Access | ||
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| - Required for discounted pricing | ||
| - Cash back applies even if the discount threshold isn't met | ||
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| ## 🌍 Localized Pricing | ||
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| - Available in **EUR**, **GBP**, **AUD**, and **NZD** | ||
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| ## 🧾 Receipts | ||
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| - View billing receipts under **Account > Subscription** | ||
| - Each workspace can only have **one billing owner** | ||
| - **Web:** Go to `Account > Settings > Subscription` | ||
| - **Mobile:** Tap the **Settings** tab, then select **Subscription** | ||
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| --- | ||
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| # Transfer Billing Ownership | ||
| # How to transfer billing ownership | ||
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| To transfer billing ownership of a workspace: | ||
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| 1. Ensure the new billing owner is a **Workspace Admin** | ||
| 2. Have them log in and go to: | ||
| **Workspaces > [Workspace Name] > Members** | ||
| 3. Click the current billing owner’s name | ||
| 1. Confirm the new owner is a **Workspace Admin** | ||
| 2. Have them go to: | ||
| - **Web:** `Settings > Workspaces > [Workspace Name] > Members` | ||
| - **Mobile:** Tap the hamburger menu, then go to **Workspaces > [Workspace Name] > Members** | ||
| 3. Click or tap the current billing owner’s name | ||
| 4. Select **Transfer Ownership** | ||
| 5. The new owner adds a payment card | ||
| 6. Billing transfers automatically on the **1st of the next month** | ||
| 6. Ownership transfers on the **1st of the next month** | ||
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| --- | ||
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| # FAQ | ||
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| ## Why am I being charged more than $5 per user for a Collect plan? | ||
| ## Why am I being charged more than the current Collect pricing? | ||
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| If your first workspace was created **before April 1, 2025**, you're on a legacy pricing structure. Reach out to **Concierge** or your **Account Manager** if you have questions about your billing. | ||
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| ## Is the Expensify Card required to use Collect or Control? | ||
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| - **Collect:** No, the card is optional. | ||
| - **Control:** No, but card usage unlocks discounted pricing and up to 2% cash back. | ||
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| ## Can I switch between plans? | ||
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| If your first workspace was created **before April 1, 2025**, your billing follows our previous pricing structure. If you need help understanding your charges, reach out to **Concierge** or your **Account Manager** via chat. | ||
| Yes! To change your plan: | ||
| - Go to **Settings > Workspaces > [Workspace Name] > Settings** | ||
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| - Choose between **Collect** and **Control** based on your team's needs | ||
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| </div> | ||
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