[NO QA] Updating several resources in the Expensify Card category of the help…

docs/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-or-Google-Pay.md

@@ -1,32 +1,31 @@
 ---
-title: Add Expensify Card to Apple or Google Pay
-description: Pay with your Expensify Card from your Apple or Google Pay wallet
+title: Add the Expensify Card to Apple or Google Pay
+description: Pay with your Expensify Card by adding it to your Apple Pay or Google Pay wallet for easy contactless payments.
+keywords: [New Expensify, Expensify Card, Apple Pay, Google Pay, mobile wallet, contactless payments, virtual card]
 ---
+
 <div id="new-expensify" markdown="1">
 
-You can use your Expensify Card for contactless in-person payments by adding it to your digital wallet for Apple Pay (for iOS) or Google Pay (for Android).
+You can use your Expensify Card for contactless in-person payments by adding it to your Apple Pay (iOS) or Google Pay (Android) wallet.
 
-{% include selector.html values="mobile" %}
+---
 
-{% include option.html value="mobile" %}
-### Apple Pay
+# Add Expensify Card to Apple Pay (iOS)
 
-1. Open the Apple Pay app.
-2. Tap the + button.
-3. Tap **Debit or Credit Card**.
+1. Open the **Apple Wallet** app.
+2. Tap the **+** button.
+3. Select **Debit or Credit Card**.
 4. Tap **Continue**.
-5. Follow the steps provided to add your virtual card.
-
-### Google Pay
+5. Follow the on-screen steps to add your virtual Expensify Card.
 
-1. Open the Google Pay app.
-2. Tap **Add to Wallet**.
-3. Tap **Payment Card**.
-4. Tap **Add new debit or credit card**.
-5. Add your virtual card details.
+---
 
-{% include end-option.html %}
+# Add Expensify Card to Google Pay (Android)
 
-{% include end-selector.html %}
+1. Open the **Google Wallet** app.
+2. Tap **Add to Wallet**.
+3. Select **Payment card**.
+4. Tap **Add a new debit or credit card**.
+5. Enter your virtual Expensify Card details to complete the setup.
 
 </div>

docs/articles/new-expensify/expensify-card/Cardholder-Settings-and-Features.md

@@ -0,0 +1,124 @@
+---
+title: Using Your Expensify Card in New Expensify
+description: Learn how to activate, use, and manage your physical and virtual Expensify Card, including Smart Limits, notifications, and troubleshooting.
+keywords: [New Expensify, Expensify Card, Smart Limit, activate card, virtual card, card notifications, card declined]
+---
+<div id="new-expensify" markdown="1">
+
+Once you receive your Expensify Visa® Commercial Card, you can activate it and start using it immediately. When you use your Expensify Card, expenses are automatically created, and SmartScanned receipts are matched to the corresponding transactions. For most purchases, excluding lodging, Expensify also generates IRS-compliant eReceipts. If your organization doesn't require itemized receipts, you can rely on eReceipts to meet documentation requirements.
+
+---
+
+# Activate your Expensify Card
+
+1. In the left-hand menu, select **Reports > Tasks**.
+2. Complete the task labeled **Activate your Expensify Card**.
+3. Enter the last 4 digits of your physical card to activate it.
+
+Once activated, your card is ready to use!
+
+---
+
+# View Your Smart Limit
+
+Your **Smart Limit** is the amount you're allowed to spend without approved expenses. This limit is set and managed by your workspace admin. 
+
+**To view your current limit:**
+1. From the left-hand menu, select **Account > Wallet**.
+2. Click your Expensify Card to view your Smart Limit.
+
+If you try to make a purchase that exceeds this limit, the transaction will be declined.
+
+---
+
+# Enable Notifications
+
+Get real-time alerts for purchases and declines by enabling push notifications.
+
+## iPhone
+
+1. Open your device's **Settings**.
+2. Scroll down and tap **New Expensify**.
+3. Tap **Notifications** and toggle notifications **On**.
+4. Customize your alert style based on your preferences.
+
+## Android
+
+1. Open your device's **Settings**.
+2. Tap **Notifications**, then **App notifications**.
+3. Find and tap **New Expensify**.
+4. Toggle notifications **On**.
+5. Customize your alert style based on your preferences.
+
+See this guide for more information on [setting up Expensify Card notifications](https://help.expensify.com/articles/new-expensify/expensify-card/Enable-Expensify-Card-notifications). 
+
+---
+
+# Manage Your Card Expenses
+
+- **Submit expenses regularly**: As expenses are approved, your Smart Limit is restored.
+- **SmartScan receipts**: Receipts will auto-merge with card transactions when scanned.
+- **eReceipts**: IRS-compliant receipts are generated for most transactions except lodging.
+- **Expense reporting**: Submit your card transactions like any other expense. Approval refreshes your available Smart Limit.
+
+---
+
+# The Virtual Card
+
+Virtual cards are great for online and mobile purchases. They share the same Smart Limit as your physical card.
+
+## Benefits of using a virtual card
+
+A virtual card is a secure, flexible way to manage online spending:
+
+- **Flexibility**: Create and delete cards instantly.
+- **Customizable limits**: Set spending limits for individual cards.
+- **Security**: Issue cards for one-time or recurring use, reducing the risk of fraud.
+- **Spending insights**: Assign cards to teams or vendors to track recurring expenses
+
+## View your virtual card details
+
+1. From the left-hand menu, go to **Account > Wallet**.
+2. Click your Expensify Card.
+3. Click **Reveal Details** to view the card number, expiration date, CVV, and billing address.
+
+---
+
+# Add the Card to Your Digital Wallet
+
+**Follow these steps to add the Expensify Card to your digital wallet:**
+
+1. Open the Expensify app.
+2. Tap your profile image, then go to **Wallet**.
+3. Select your Expensify Card.
+4. Tap **Add to Apple Wallet** or **Add to Google Pay** and follow the prompts.
+
+For more details on adding a card to Apple or Android Pay, see this [guide](https://help.expensify.com/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-or-Google-Pay).
+
+---
+
+# FAQ
+
+## What if I haven’t received my Expensify Card?
+
+If your physical card hasn't arrived within a week, you'll want to double-check your mailing address and order a new card. See this guide for requesting a new Expensify Card. 
+
+## Why did my card get declined? 
+
+Common reasons for Expensify card declines include:
+- **Smart Limit exceeded**: Check your available limit under **Account > Wallet**.
+- **Inactive or disabled card**: Contact your workspace admin to confirm the status of your card.
+- **Incorrect details**: Double-check the CVC, ZIP code, and expiration date.
+- **Suspicious activity**: You may need to manually approve flagged transactions from your Home page.
+- **Restricted country**: Transactions are blocked in specific regions due to US sanctions.
+
+## How do I deactivate my card and request a replacement?
+
+If your card is lost, stolen, or damaged:
+1. Go to **Account > Wallet** from the left-hand menu.
+2. Locate your physical card and click **Report card lost or damaged**.
+3. Choose the reason for the card replacement.
+4. Enter your updated address under **Please confirm the mailing address for your new card** and click **Save**.
+5. Update your mailing address and click **Deactivate card** to complete the card replacement process. 
+
+</div>

docs/articles/new-expensify/expensify-card/Disputing-Expensify-Card-Transactions.md

@@ -1,6 +1,7 @@
 ---
 title: Disputing Expensify Card Transactions
 description: Step-by-step guide to disputing fraudulent or service-related charges on your Expensify Visa® Commercial Card
+keywords: [New Expensify, dispute, fraud on Expensify Card]
 ---
 <div id="new-expensify" markdown="1">
 
@@ -20,29 +21,22 @@ If you encounter unrecognized, unauthorized, or fraudulent charges on your Expen
 - Non-received merchandise.
 - Duplicate charges for the same transaction.
 - Transactions with incorrect amounts.
-- Refunds not received after a return.
+- Refunds that were not received after a return.
 
 ---
 
 # Steps to Report Fraudulent Transaction Activity
 
 ## 1. Deactivate Your Card Immediately
-If you suspect fraud, deactivate your card to prevent further unauthorized charges:
 
-**On Desktop:**
+**If you suspect fraud, deactivate your card to prevent further unauthorized charges:**
+
 1. Click your profile image in the bottom-left menu.
 2. Select **Wallet** from the left menu.
 3. Choose your Expensify Card.
 4. Click **Report card fraud**.
 5. Follow the prompts to deactivate your card and request a replacement.
 
-**On Mobile:**
-1. Tap your profile image in the bottom menu.
-2. Tap **Wallet**.
-3. Select your Expensify Card.
-4. Tap **Report card fraud**.
-5. Follow the prompts to deactivate your card and request a replacement.
-
 ## 2. Contact Expensify
    - After deactivating your card, contact Expensify Concierge to report the fraudulent transaction:
      - **Expensify Chat:** Open your Expensify Chat inbox and message Concierge.
@@ -52,26 +46,30 @@ If you suspect fraud, deactivate your card to prevent further unauthorized charg
      - Any supporting documentation.
 
 ## 3. Enable Two-Factor Authentication (2FA)
-   - If you haven't already, strengthen your account’s security by [enabling 2FA](https://help.expensify.com/articles/new-expensify/settings/Enable-Two-Factor-Authentication).
+
+If you haven't already, strengthen your account’s security by [enabling 2FA](https://help.expensify.com/articles/new-expensify/settings/Enable-Two-Factor-Authentication).
 
 ---
 
 # Steps to Report a Service Dispute
 
 ## Contact the Merchant
-   - Most service-related issues can be resolved directly with the merchant. This is the quickest way to address disputes.
+
+Most service-related issues can be resolved directly with the merchant. This is the quickest way to address disputes.
 
 ## Contact Expensify
-   - If the issue isn’t resolved with the merchant, contact Expensify Concierge to start the dispute process:
-     - **Expensify Chat:** Open your Expensify Chat inbox and message Concierge.
-     - **Email:** Send your dispute details to concierge@expensify.com.
+
+**If the issue isn’t resolved with the merchant, contact Expensify Concierge to start the dispute process:**
+
+   - **Expensify Chat:** Open your Expensify Chat inbox and message Concierge.
+   - **Email:** Send your dispute details to concierge@expensify.com.
    - Provide the following:
      - Details of the disputed charge (e.g., reason, steps taken).
      - Supporting documentation (e.g., receipts, cancellation confirmations).
 
 ---
 
-{% include faq-begin.md %}
+# FAQ
 
 ## How am I protected from fraud?
 Expensify employs advanced algorithms to detect unusual card activity and provides real-time notifications for every charge on your card.
@@ -82,6 +80,4 @@ The dispute process can take up to **90 days**.
 ## Can I cancel a dispute?
 Yes, you can cancel a filed dispute by messaging Concierge or your Account Manager via Expensify Chat. 
 
-{% include faq-end.md %}
-
 </div>

docs/articles/new-expensify/expensify-card/Expensify-Card-Notifications.md

@@ -0,0 +1,48 @@
+---
+title: Expensify Card Notifications
+description: Set up real-time notifications for your Expensify Visa® Commercial Card by enabling workspace and device-level alerts.
+keywords: [Expensify Card, notifications, mobile alerts, declined transaction, SmartScan receipt, workspace alerts, real-time spend alerts]
+---
+
+<div id="new-expensify" markdown="1">
+
+Get real-time updates about your Expensify Visa® Commercial Card spending by enabling notifications on both your workspace and device. These alerts help you stay informed about:
+
+- Purchases and declined transactions
+- Fraudulent activity
+- Receipt requests for SmartScanned transactions
+
+**Note:** To turn on Expensify Card notifications, you must first enable alerts from your workspace and then ensure they’re also allowed on your mobile device.
+
+---
+
+# Enable Workspace Notifications
+
+1. Head to your **Inbox** in the left-hand menu.
+2. Search for the workspace you'd like to update.
+3. In your inbox, open the chat titled with your workspace name.
+4. Click the chat header at the top.
+5. Click **Settings > Notify me about new messages**, then choose **Immediately**.
+
+---
+
+# Enable Notifications on Your Device
+
+## iPhone
+
+1. Open your device's **Settings**.
+2. Scroll down and tap **New Expensify**.
+3. Tap **Notifications** and toggle notifications **On**.
+4. Customize your alert style based on your preferences.
+
+## Android
+
+1. Open your device's **Settings**.
+2. Tap **Notifications**, then **App notifications**.
+3. Find and tap **New Expensify**.
+4. Toggle notifications **On**.
+5. Customize your alert style based on your preferences.
+
+Once both settings are enabled, you'll start receiving instant updates for your Expensify Card activity.
+
+</div>