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[Due for payment 2026-08-07] Investigate why concierge is thinking is not showing up for expense reports or threads #97378

Description

@chiragsalian

Problem

Reported here, david says "Concierge is thinking" is not showing up when concierge is mentioned for expense reports or threads.

Image

Why is this important?

Its nice to have this functionality (mention + "is thinking...") consistent in any type of chat in newDot.

Solution

Investigate if real and fix it.

Issue OwnerCurrent Issue Owner: @mallenexpensify

Activity

  1. self-assigned this
    on Jul 29, 2026
  2. changed the title [-]Investigate why concierge is thinking is not showing up for expense reports or threads[/-] [+][Due for payment 2026-08-07] Investigate why concierge is thinking is not showing up for expense reports or threads[/+] on Jul 31, 2026
  3. melvin-bot commented on Jul 31, 2026

    @melvin-bot

    @mkhutornyi

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.4.46-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2026-08-07. 🎊

  4. mkhutornyi commented on Aug 2, 2026

    @mkhutornyi
    Contributor

    BugZero Checklist:

    • [Contributor] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake.

      Link to comment:

    • [Contributor] If the regression was CRITICAL (e.g. interrupts a core flow) A discussion in #expensify-open-source has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner.

      Link to discussion:

    • [Contributor] If it was decided to create a regression test for the bug, please propose the regression test steps using the template below to ensure the same bug will not reach production again.

    • [BugZero Assignee] Create a GH issue for creating/updating the regression test once above steps have been agreed upon.

      Link to issue: https://github.com/Expensify/Expensify/issues/669706

    Regression Test Proposal

    Test:

    1. Open a new expense report. Add 2-3 expenses to it.
    2. Then open the report and send a message like @concierge@expensify.com can you list how many expenses categorized advertising are there?
    3. Verify that "Concierge is thinking" indicator shows. And then Concierge tool call status messages
    4. Verify that Concierge responds to me.

    Do we agree 👍 or 👎

    Zapier Logs Run ID: 00040eee-b127-a96c-8d11-7ee5e22f0794
  5. added
    Awaiting PaymentAuto-added when associated PR is deployed to production
    and removed on Aug 6, 2026
  6. melvin-bot commented on Aug 6, 2026

    @melvin-bot

    Triggered auto assignment to @mallenexpensify (Awaiting Payment)

  7. melvin-bot commented on Aug 6, 2026

    @melvin-bot

    Payment Summary

    Resolving PRs:

    BugZero Checklist (@mallenexpensify)

    • I have confirmed assignees, roles, and Upwork contracts look correct
    • I have paid out Upwork contracts / manual NewDot requests
  8. mallenexpensify commented on Aug 8, 2026

    @mallenexpensify
    Contributor

    Payment Summary

    Contributor+: @mkhutornyi due $250 via NewDot

  9. trjExpensify commented on Sep 1, 2026

    @trjExpensify
    Contributor

    approved $250 for @mkhutornyi

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Awaiting PaymentAuto-added when associated PR is deployed to productionDailyKSv2ImprovementItem broken or needs improvement.ReviewingHas a PR in review

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