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[Due for payment 2026-08-07] Investigate why concierge is thinking is not showing up for expense reports or threads #97378
Description
Activity
- addedDailyKSv2KSv2ImprovementItem broken or needs improvement.Item broken or needs improvement.
on Jul 29, 2026 - changed the title
[-]Investigate why concierge is thinking is not showing up for expense reports or threads[/-][+][Due for payment 2026-08-07] Investigate why concierge is thinking is not showing up for expense reports or threads[/+]on Jul 31, 2026 The solution for this issue has been 🚀 deployed to production 🚀 in version 9.4.46-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2026-08-07. 🎊
BugZero Checklist:
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[Contributor] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake.
Link to comment:
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[Contributor] If the regression was CRITICAL (e.g. interrupts a core flow) A discussion in #expensify-open-source has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner.
Link to discussion:
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[Contributor] If it was decided to create a regression test for the bug, please propose the regression test steps using the template below to ensure the same bug will not reach production again.
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[BugZero Assignee] Create a GH issue for creating/updating the regression test once above steps have been agreed upon.
Link to issue: https://github.com/Expensify/Expensify/issues/669706
Regression Test Proposal
Test:
- Open a new expense report. Add 2-3 expenses to it.
- Then open the report and send a message like
@concierge@expensify.com can you list how many expenses categorized advertising are there? - Verify that "Concierge is thinking" indicator shows. And then Concierge tool call status messages
- Verify that Concierge responds to me.
Do we agree 👍 or 👎
Zapier Logs
Run ID: 00040eee-b127-a96c-8d11-7ee5e22f0794-
- addedDailyKSv2KSv2Awaiting PaymentAuto-added when associated PR is deployed to productionAuto-added when associated PR is deployed to productionand removedWeeklyKSv2KSv2
on Aug 6, 2026 Triggered auto assignment to @mallenexpensify (
Awaiting Payment)Payment Summary
Resolving PRs:
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Show Concierge thinking indicator on expense reports and threads #97363
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Reviewer: @mkhutornyi owed $250 via NewDot
BugZero Checklist (@mallenexpensify)
- I have confirmed assignees, roles, and Upwork contracts look correct
- I have paid out Upwork contracts / manual NewDot requests
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Payment Summary
Contributor+: @mkhutornyi due $250 via NewDot
approved $250 for @mkhutornyi
Problem
Reported here, david says "Concierge is thinking" is not showing up when concierge is mentioned for expense reports or threads.
Why is this important?
Its nice to have this functionality (mention + "is thinking...") consistent in any type of chat in newDot.
Solution
Investigate if real and fix it.
Issue Owner
Current Issue Owner: @mallenexpensify