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[Due for payment 2026-07-23] Web - Workspace - App crashes when open Distance rates or Receipt Partner #96161

Description

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Version Number: 9.4.34-8
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: N/A
Email or phone of affected tester (no customers): leungbratt6@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 10/Chrome
App Component: Workspace Settings

Action Performed:

  1. Open the NewDot app with new account
  2. Navigate to Workspace or create one
  3. Turn on Distance rates and Receipt Partner in More Features
  4. Click on Distance rates or Receipt Partner

Expected Result:

App opens the Distance rates or Receipt Partner page

Actual Result:

App crashes

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7208673_1784090394415!staging.new.expensify.com-1784090095350.txt

Bug7208673_1784090394411.crash_distance.mp4

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Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7208673

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