Skip to content

[Due for payment 2026-08-17] [$250] 'Name can only include letters' error message displayed for the name on card field #95506

Description

@m-natarajan

If you haven’t already, check out our contributing guidelines for onboarding. To join our Slack channel, fill out this form.


Version Number: 9.4.28-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from BrowserStack:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @Getrudygidashang
Slack conversation (hyperlinked to channel name): #Expensify Bugs

Action Performed:

  1. Login as workspace admin (Role updated by owner)
  2. Go to Workspace > Members > Click on Owner row > Transfer Ownership
  3. Prompted to add payment method
  4. Add Card Number
  5. Add Card Name with letter and number
  6. Focus on other field
  7. Observe the error message for Card name field

Expected Result:

Card name can include numbers (The same card was added successfully in Classic)

Actual Result:

The card name field showed an error "Name can only include letters"
Same error message observed when trying to a card for subscription

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

Image Image

View all open jobs on GitHub

Upwork Automation - Do Not Edit
Issue OwnerCurrent Issue Owner: @mallenexpensify

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Labels

Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2ExternalAdded to denote the issue can be worked on by a contributor

Type

No type

Projects

No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions