[Exploratory] Bank Account - Personal Info page opens after deleting account number

[applause-bot]

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Version Number: v9.4.2-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #92773
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 11 / Chrome, iPhone 13 / iOS 26.5, Samsung Galaxy A52 / Android 14
App Component: Workspace Settings

Action Performed:

Preconditions:

• Logged in to any user that hasn't set up a bank account
• Create a workspace -> navigate to workflow -> payment -> add bank account

Steps:

1. Click "Connect manually"
2. Enter routing number (011401533) and incorrect account number (1111)
3. Delete the account number field to fix the issue

Expected Result:

User can delete account number without redirecting to any page

Actual Result:

Personal Info page opens after deleting account number field

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7176462_1781063012915.adding_bank_account.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7176462

[applause-bot]

While Applause doesn't embed attachments for this bug, here are the links for quick view:
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[melvin-bot]

@applause-bot[bot], this Monthly task hasn't been acted upon in 6 weeks; closing.

If you disagree, feel encouraged to reopen it -- but pick your least important issue to close instead.