Chat – Back Navigation Opens Wrong Chat After Expense Link

[nlemma]

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Version Number: v9.3.55-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #85739
Email or phone of affected tester (no customers): sintayewhaylu01@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Samsung A16/ Android 15
App Component: Chat Report View

Action Performed:

1. Open the Hybrid app.
2. Create an expense in a workspace chat.
3. Copy the expense link.
4. Go to another chat and paste the link.
5. Go to Reports > Expenses.
6. Delete the expense created in Step 2.
7. Return to the inbox chat from Step 4.
8. Click the expense link.
9. Tap the app’s back button

Expected Result:

The app should navigate back to the same chat.

Actual Result:

The app navigates to the workspace chat instead.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7125515_1775710313975.Recording_20260409_070202.mp4

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[melvin-bot]

@nlemma, this Monthly task hasn't been acted upon in 6 weeks; closing.

If you disagree, feel encouraged to reopen it -- but pick your least important issue to close instead.