Blank screen is displayed after log in with new expensifail account

[kavimuru]

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Action Performed:

Precondition: Create a new expensifail account and add as admin

1. Launch the app
2. Log in with expensifail account

Expected Result:

Should be successfully log in with a new account

Actual Result:

Blank screen is displayed after log in with new expensifail account

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.46.0

Reproducible in staging?: y

Reproducible in production?: n

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos:

Bug5506040_Screen_Recording_20220324-221446_New_Expensify.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause

Slack conversation:

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[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @luacmartins (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[luacmartins]

Looking into this now

[luacmartins]

@kavimuru I wasn't able to reproduce this particular issue (check video below). I did however see a blank screen after entering a new expensifail account, but before being able to enter a password. Can you confirm if that is the issue?

Existing expensifail account

blocker.mov

New expensifail account

new-blocker.mov

[kavimuru]

@luacmartins Log in for the first time after creating is inconsistent, but when we create an expensifail account it happens every time.

Recording.234.mp4

[luacmartins]

Thanks for confirming! That is the same issue that I'm seeing!

[luacmartins]

Seems like it was introduced by changes to API.js in this PR @marcaaron

[marcaaron]

Which change in particular? Any more context?

[luacmartins]

Chatted 1:1 with Marc and we figured out the expected behavior.