Native share - Unexpected error appears in chat when sharing an image

[mitarachim]

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Version Number: 9.3.11-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176721/test-cases/41236967
Email or phone of affected tester (no customers): n/a
Issue reported by: Applause Internal Team
Bug source: Regression TC Execution
Device used: iPhone 13 iOS 26.2
App Component: Other

Action Performed:

1.On the device media library - Choose a picture or receipt to share through the "Expensify" app
2.Choose the option as "Share"
3.Select any contact or workspace
4.Verify you land in "Share to Expensify" page
5. Click "Share"

Expected Result:

Verify you land in the chat or workspace you choosen to share and the message is displayed
Verify that the user should be scrolled to the latest shared image

Actual Result:

"Unexpected error posting the comment. Please try again later " error appears in chat when sharing an image

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7060786_1769649464087.ScreenRecording_01-28-2026_21.mp4

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @JmillsExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @marcaaron (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[m-natarajan]

Discussed about this issue here