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[Due for payment 2026-02-27] [Due for payment 2026-02-10] [$250] [iOS] Icons load with delay on some screens #80422

Description

@mountiny

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Version Number:
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from BrowserStack:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @mountiny
Slack conversation (hyperlinked to channel name):

Action Performed:

Break down in numbered steps

This can be experienced in various conditions:

  1. Use an account that already has some good amount of data
  2. Go to Reports tab
  3. Go to Workspaces

Expected Result:

Describe what you think should've happened

The icons and avatars should render immediately, but they take longer to show.

On poor connection this can also be seen.

Actual Result:

Describe what actually happened

Sometimes they can be missing (take longer to show), especially when going between the bottom tabs, the avatars in the LHN in inbox or icons in the workspaces tab, or icons elsewhere, it does not seem to be specific to just some part of the app.

This leads to poor UX

It looks like the lazyloading is being triggered when it should not be, we can see icons that been already loaded missing and rendering with delay. cc @OlimpiaZurek @mollfpr

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

ScreenRecording_01-12-2026.21-24-09_1.MP4

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Issue OwnerCurrent Issue Owner: @garrettmknight

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.ExternalAdded to denote the issue can be worked on by a contributorWeeklyKSv2

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