[$250] Workspace - Not here page on navigating to workspace chat

[lanitochka17]

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Version Number: v9.2.85-6
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: Exploratory around #78273
Email or phone of affected tester (no customers): kiatest.80+ck1222252@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 11/Chrome
App Component: Chat Report View

Action Performed:

1. Navigate to staging.new.expensify.com
2. Create new gmail account using Something else or Track intent
3. Enter name & complete onboarding
4. Create new workspace
5. Go to workspace chat

Expected Result:

Workspace chat should open

Actual Result:

Not here page on navigating to workspace chat

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

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Issue Owner

Current Issue Owner: @huult

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~022028957386990835787
• Upwork Job ID: 2028957386990835787
• Last Price Increase: 2026-03-10

[melvin-bot]

Triggered auto assignment to @heyjennahay (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

@heyjennahay Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@heyjennahay Now this issue is 8 days overdue. Are you sure this should be a Daily? Feel free to change it!

[melvin-bot]

@heyjennahay 10 days overdue. Is anyone even seeing these? Hello?

[melvin-bot]

@heyjennahay this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

This issue has not been updated in over 14 days. @heyjennahay eroding to Weekly issue.

[heyjennahay]

Apologies for the delay @lanitochka17, I'm not able to reproduce this issue. Can you please let me know if you are still experiencing it?