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[$250] Export - Exported report can´t be downloaded from Concierge chat. #70029

Description

@jponikarchuk

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Version Number: 9.2.2-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://test-management.browserstack.com/projects/2219752/test-runs/TR-704/folder/14961849/44234551/881815963
Email or phone of affected tester (no customers): ibellicotest+1727@gmail.com
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 / Android 12 / Chrome ( mWeb / Hybrid app) - Windows 11 / Chrome
App Component: Money Requests

Action Performed:

Prerequisite: Account has at least one workspace.

  1. Open the Expensify app.
  2. Open any workspace chat.
  3. Create a manual expense.
  4. Open the just created expense and tap on "More"
  5. Tap on "Export"
  6. Select "All Data - Expense level" or "All Data - Report Level"
  7. Navigate to "Inbox"
  8. Note that a "Your export is ready" message can be seen on Concierge chat preview.
  9. Open Concierge chat.
  10. Note that only a mention can be seen as last message and that there is no attachment to download the exported expense.

Expected Result:

After exporting an expense or report, the user should be able to download the archive from Concierge chat.

Actual Result:

After exporting an expense or report, only a mention can be seen as last message on Concierge chat, and there is no attachment to download the exported archive.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

1.mp4

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021965092801949541528
  • Upwork Job ID: 1965092801949541528
  • Last Price Increase: 2025-09-08
Issue OwnerCurrent Issue Owner: @ikevin127

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