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[$250] iOS-Emails-Concierge chat is not displayed for invited to chat user #69314

Description

@mitarachim

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Version Number: 9.1.99-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://test-management.browserstack.com/projects/2219752/folder/13176726/test-cases/41237089
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: iPhone 15 iOS 18.5
App Component: Other

Action Performed:

Preconditions: ND app installed on the iOS device, user is logged out
User A (on secondary device):

  1. Sign in with a new gmail account with "Chat and split" option
  2. Tap FAB - Start chat - enter gmail address for a non-existing user (will name this account as User B)
  3. Send a message in the chat

User B:

  1. Wait for 10 min, on the iOS device open email with the subject "User A and [User B's email]"
  2. Tap "Open in Expensify " button in the email
  3. When logged in to the app and landed in the chat, send a reply
  4. Tap app back button to navigate to the Inbox, look for a Concierge chat
  5. Open Reports tab/ Chats, look for messages from Concierge

Expected Result:

Concierge chat is displayed in the Inbox

Actual Result:

Concierge chat is not displayed in the Inbox, Concierge messages are not displayed in the Reports/ Chats

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6927700_1756248121250.Chat_invitee.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021987880388854897962
  • Upwork Job ID: 1987880388854897962
  • Last Price Increase: 2025-11-17
Issue OwnerCurrent Issue Owner: @eVoloshchak

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