[Due for payment 2025-08-11] [$250] [EX-61] - Survey appears in Splash Screen when the site is reloaded

[isagoico]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: v9.1.85-2
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/cases/view/4336086
Email or phone of affected tester (no customers): new public account
Issue reported by: Applause - Internal Team

Action Performed:

1. Navigate to staging.new.expensify.com
2. Sign up for a new account, choosing the "track" intent
3. Proceed through the onboarding flow and create a new workspace
4. Complete the onboarding modal
5. Refresh the page

Expected Result:

The survey "What feature made you create a workspace?" displays on the Right Hand Panel (RHP)

Actual Result:

The survey "What feature made you create a workspace?" displays on the Right Hand Panel (RHP) during the Splash Screen after a reload

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

20250723-2113-13.8074510.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021948290327507149758
• Upwork Job ID: 1948290327507149758
• Last Price Increase: 2025-07-24

Issue Owner

Current Issue Owner: @dylanexpensify

[melvin-bot]

Current assignee @dylanexpensify is eligible for the Bug assigner, not assigning anyone new.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021948290327507149758

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @QichenZhu (External)

[kaushiktd]

The survey page did not appear after complete onboard flow as well as splash screen on reload as mention in above video.

[QichenZhu]

This is reproducible on https://staging.new.expensify.com.

It's caused by a third-party script that adds an overlay with z-index: 99999, so it shows on top of the splash screen.

I see two possible solutions:

1. Delay the survey to show after the splash.
2. Add a higher z-index to the splash, like 100000.

Screen.Recording.2025-07-25.at.00.04.50.mov

[Burhan-Rashid]

@QichenZhu I am not able to reproduce on local. Are you able to reproduce it on local dev environment?

[QichenZhu]

@QichenZhu I am not able to reproduce on local. Are you able to reproduce it on local dev environment?

@Burhan-Rashid, yes, it's possible, but you don't really need to. You can just use https://staging.new.expensify.com, pause the script with DevTools when the survey appears, and edit the styles.

I can help if you still want to set up the local environment.

[QichenZhu]

This is still reproducible on the latest staging. Waiting for proposals.

staging.mov