[Due for payment 2025-08-11] [Due for payment 2025-06-16] [Due for payment 2025-06-16] [Due for payment 2025-06-13] [Due for payment 2025-06-12] [$250] When expense has Concierge message, transaction thread with RBR appears in LHN after app reset

[nlemma]

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Version Number: 9.1.59-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: Exp
Email or phone of affected tester (no customers): sjodnisodjsdodjd@gmail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.4 / Chrome
App Component: Money Requests

Action Performed:

1. Go to staging.new.expensify.com
2. Create a workspace.
3. Go to workspace chat.
4. Submit a manual expense with random merchant (use 0n92ud0u0zu0ud) and no category.
5. Go to expense report.
6. Wait for Concierge message to show up
7. Go to Account > Troubleshoot > Clear cache and restart.
8. Click Reset and refresh.
9. Go back to Inbox.

Expected Result:

There will be no grayed out report with RBR in LHN after app reset.

Actual Result:

Grayed out transaction thread with RBR appears in LHN after app reset.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6850887_1749066353849.20250605_034233.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021930379950074528011
• Upwork Job ID: 1930379950074528011
• Last Price Increase: 2025-06-04

Issue Owner

Current Issue Owner: @joekaufmanexpensify

[melvin-bot]

Triggered auto assignment to @roryabraham (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @joekaufmanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[nlemma]

@joekaufmanexpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.