[Due for payment 2025-04-18] [Due for payment 2025-03-05] [Due for payment 2025-03-05] Reports - Unable to play videos from Reports > Chats #57340
Description
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Version Number: 9.1.5-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: Exp
Email or phone of affected tester (no customers): applausetester+sj9032@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.0 / Chrome
App Component: Search
Action Performed:
- Go to staging.new.expensify.com
- Go to any chat.
- Upload a video.
- Tap on the video to play it.
- Note that the video plays.
- Go to Reports > Chats.
- Tap on the video.
- Tap play button.
Expected Result:
The video will play.
Actual Result:
The video does not play.
Workaround:
Unknown
Platforms:
- Android: Standalone
- Android: HybridApp
- Android: mWeb Chrome
- iOS: Standalone
- iOS: HybridApp
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Activity
melvin-bot commentedon Feb 24, 2025
Triggered auto assignment to @sonialiap (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.melvin-bot commentedon Feb 24, 2025
Triggered auto assignment to @dangrous (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.melvin-bot commentedon Feb 24, 2025
💬 A slack conversation has been started in #expensify-open-source
github-actions commentedon Feb 24, 2025
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
IuliiaHerets commentedon Feb 24, 2025
Issue us not repro on production
bandicam.2025-02-24.22-14-06-645.mp4
luacmartins commentedon Feb 24, 2025
@wildan-m this comes from our PR
dangrous commentedon Feb 24, 2025
@luacmartins should I assign @wildan-m (and others?) to this one? Seems like a big PR so I feel like you will probably have the best context to fix this, if we're not planning on a revert.
Also the Mobile-Expensify sub-module seems to break
git bisectwhich is annoying. Does that happen to you too? I was trying to drill down further but it can't be updated...20 remaining items
melvin-bot commentedon Feb 26, 2025
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.1.6-1 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2025-03-05. 🎊
melvin-bot commentedon Feb 26, 2025
@dangrous @sonialiap @dangrous The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]
Resolve Expensify#57340
melvin-bot commentedon Apr 10, 2025
If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.
If a regression has occurred and you are the assigned CM follow the instructions here.
If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.
melvin-bot commentedon Apr 10, 2025
If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.
If a regression has occurred and you are the assigned CM follow the instructions here.
If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.
[-][Due for payment 2025-03-05] [Due for payment 2025-03-05] Reports - Unable to play videos from Reports > Chats[/-][+][Due for payment 2025-04-18] [Due for payment 2025-03-05] [Due for payment 2025-03-05] Reports - Unable to play videos from Reports > Chats[/+]melvin-bot commentedon Apr 11, 2025
Reviewinglabel has been removed, please complete the "BugZero Checklist".melvin-bot commentedon Apr 11, 2025
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.1.26-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2025-04-18. 🎊
melvin-bot commentedon Apr 11, 2025
@dangrous @sonialiap @dangrous The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]