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[$250] Hybrid - Switch Accounts - The button is no interactable after switching to OD & back to ND. #55441

Description

@mitarachim

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Version Number: v9.0.87-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: #54296
Email or phone of affected tester (no customers): testexpensify9+hm1@gmail.com
Issue reported by: Applause Internal Team
Device used: Hybrid.
App Component: Other

Action Performed:

  1. Open Hybrid app.
  2. Log in.
  3. Tap on Settings > Security > Add copilot > Enter the email address
  4. Tap on Full > Add copilot > Insert the MC.
  5. Log out. Log in with the full copilot account.
  6. Tap on Settings > Switch to Expensify Classic. Switch back to ND
  7. Tap on Settings

Expected Result:

After the user tap on settings, the button to Switch Accounts is interactive.

Actual Result:

After the user tap on settings, the button to Swtich Accounts is no longer interactive.

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6717196_1737157040341.28.mp4

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  • Upwork Job URL: https://www.upwork.com/jobs/~021881341449502354612
  • Upwork Job ID: 1881341449502354612
  • Last Price Increase: 2025-01-27
Issue OwnerCurrent Issue Owner: @brunovjk

Activity

  1. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Jan 18, 2025
  2. melvin-bot commented on Jan 18, 2025

    @melvin-bot

    Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  3. dylanexpensify commented on Jan 20, 2025

    @dylanexpensify
    Contributor

    Reviewing!

  4. changed the title [-]Hybrid - Switch Accounts - The button is no interactable after switching to OD & back to ND.[/-] [+][$250] Hybrid - Switch Accounts - The button is no interactable after switching to OD & back to ND.[/+] on Jan 20, 2025
  5. melvin-bot commented on Jan 20, 2025

    @melvin-bot
  6. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Jan 20, 2025
  7. melvin-bot commented on Jan 20, 2025

    @melvin-bot

    Triggered auto assignment to Contributor-plus team member for initial proposal review - @brunovjk (External)

  8. 4 remaining items

  9. dylanexpensify commented on Jan 24, 2025

    @dylanexpensify
    Contributor

    Same

  10. brunovjk commented on Jan 24, 2025

    @brunovjk
    Contributor

    Not overdue

  11. brunovjk commented on Jan 27, 2025

    @brunovjk
    Contributor

    I can't reproduce. Any specific action to get past step 6 - Tap on Settings > Switch to Expensify Classic. Switch back to ND? Thanks in advance.

    Screen.Recording.2025-01-27.at.10.07.38.mov
  12. melvin-bot commented on Jan 27, 2025

    @melvin-bot

    📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

  13. VickyStash commented on Jan 29, 2025

    @VickyStash
    Contributor

    Hi, I'm Viktoryia from Callstack - expert contributor group - and I would like to work on this issue.

  14. dylanexpensify commented on Jan 29, 2025

    @dylanexpensify
    Contributor

    @mitarachim can you confirm reproducibility?

  15. VickyStash commented on Jan 29, 2025

    @VickyStash
    Contributor

    The issue isn't reproduced for me as well!

  16. mitarachim commented on Jan 29, 2025

    @mitarachim
    Author

    Let me check in our side and give feedback here , thanks

  17. mitarachim commented on Jan 29, 2025

    @mitarachim
    Author

    @dylanexpensify not reproducible in Build 9.0.91-0

    iOS.18.3.Hybrid.app.v.9.0.91-0.mp4
  18. moved this from Bugs and Follow Up Issues to Done in #expensify-bugson Jan 30, 2025
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