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Bank Account - Plaid bank connection reverts to manual method after navigating back #50009
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Triggered auto assignment to @CortneyOfstad (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.@CortneyOfstad FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors
Probably BE bug, when we switch offline mode,
OpenReimbursementAccountPageAPI gets called withsubstep=plaidpayload but returns withsubstep=manual.
@CortneyOfstad Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!
I agree that this is a BE issue as that should not be reverting back! Getting some eyes on this!
the account number should be disabled to edit in this case
yep this is expected and account numbers should be shown and non-editable once the bank account has been created in db
So, closing
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Version Number: 9.0.42-0
Reproducible in staging?: Y
Reproducible in production?: Y
Email or phone of affected tester (no customers): biruknew45+1291@gmail.com
Issue reported by: Applause Internal Team
Action Performed:
Use Regions bank
Username: user_good | Password: pass_good
Account type: Plaid Saving (2nd option)
CompanyName: Alberta Bobbeth Charleson
Expected Result:
The process should not revert to the manual method, as Plaid was selected.
Actual Result:
When navigating back several times, the system incorrectly reverts to the manual method for connecting the bank account.
Workaround:
Unknown
Platforms:
Screenshots/Videos
Bug6621235_1727797806912.1.mp4
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