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[HOLD for payment 2024-08-23] [$500] Some chats are showing as bold (unread) in the chat search, but showing as non-bold (read) in the LHN #46423

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Description

@m-natarajan

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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @tgolen
Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1722266268926929

Action Performed:

  1. Open up the chat search
  2. Look for some group channels like #social

Expected Result:

The same chats that are showing bold in the LHN should be shown as bold in the chat search results

Actual Result:

Sometimes, chats will be bolded in the search results when they are not bolded in the LHN. This can happen for chats that you have muted (the search results will still show them as unread, while the LHN shows them as read).

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

image
image

log.txt

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01803b7fcbf92fa7d7
  • Upwork Job ID: 1818654097937596043
  • Last Price Increase: 2024-07-31
Issue OwnerCurrent Issue Owner: @s77rt

Activity

  1. melvin-bot commented on Jul 29, 2024

    @melvin-bot

    Current assignee @tgolen is eligible for the AutoAssignerNewDotQuality assigner, not assigning anyone new.

  2. melvin-bot commented on Jul 29, 2024

    @melvin-bot

    Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  3. MelvinBot commented on Jul 29, 2024

    @MelvinBot
    Contributor

    This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

  4. iwiznia commented on Jul 29, 2024

    @iwiznia
    Contributor

    We might be just removing the bolding there. Discussion here https://expensify.slack.com/archives/C03U7DCU4/p1722269953413229

  5. changed the title [-]People you've never chatted with before showing as bold in the search results[/-] [+]Some chats are showing as bold (unread) in the chat search, but showing as non-bold (read) in the LHN[/+] on Jul 30, 2024
  6. tgolen commented on Jul 31, 2024

    @tgolen
    Contributor

    In that thread, we had 8 👍 for removing the bold styling from the search options, so let's pursue that.

  7. added
    ExternalAdded to denote the issue can be worked on by a contributor
    on Jul 31, 2024
  8. changed the title [-]Some chats are showing as bold (unread) in the chat search, but showing as non-bold (read) in the LHN[/-] [+][$250] Some chats are showing as bold (unread) in the chat search, but showing as non-bold (read) in the LHN[/+] on Jul 31, 2024
  9. melvin-bot commented on Jul 31, 2024

    @melvin-bot
  10. 31 remaining items

  11. tgolen commented on Aug 22, 2024

    @tgolen
    Contributor

    Yeah, I think increasing the price is appropriate. @abekkala Could you please increase the price of this issue to $500?

  12. changed the title [-][HOLD for payment 2024-08-23] [$250] Some chats are showing as bold (unread) in the chat search, but showing as non-bold (read) in the LHN[/-] [+][HOLD for payment 2024-08-23] [$500] Some chats are showing as bold (unread) in the chat search, but showing as non-bold (read) in the LHN[/+] on Aug 22, 2024
  13. melvin-bot commented on Aug 22, 2024

    @melvin-bot

    ⚠️ Failed to update price automatically. The BZ team member will need to update the price manually in Upwork.

  14. abekkala commented on Aug 22, 2024

    @abekkala
    Contributor

    UPDATED PAYMENT SUMMARY FOR AUG 23

  15. abekkala commented on Aug 23, 2024

    @abekkala
    Contributor

    @daledah payment sent and contract ended - thank you! 🎉

  16. JmillsExpensify commented on Aug 28, 2024

    @JmillsExpensify
    Contributor

    $500 approved for @s77rt

  17. tgolen commented on Oct 1, 2024

    @tgolen
    Contributor

    This is still happening for me. Notice my LHN in focus mode:

    image

    While the chat search has many bolded reports (I see about 30 as I scroll down):
    image

  18. s77rt commented on Oct 2, 2024

    @s77rt
    Member

    @tgolen This is looking to be working as expected, chats that are bold/normal are consistent in the LHN and the find page.

  19. tgolen commented on Oct 2, 2024

    @tgolen
    Contributor

    How can you explain my screenshots then?

  20. s77rt commented on Oct 2, 2024

    @s77rt
    Member

    @tgolen Chats that are bold in screenshot1 are also bold in screenshot2 and vice-versa. If you are referring to the missing chats, that's a different bug.

  21. tgolen commented on Oct 2, 2024

    @tgolen
    Contributor

    OK, I see what you're saying. You're right, I'm specifically speaking about unread chats missing from my LHN. I can open a new issue for that.

  22. s77rt commented on Oct 2, 2024

    @s77rt
    Member

    @tgolen The chats not being listed is probably because their notificationPreference is set to hidden. Maybe that's the expected behaviour?

    if (isHidden && !shouldOverrideHidden) {
    return;
    }

  23. tgolen commented on Oct 2, 2024

    @tgolen
    Contributor

    You could be right about that. I spot checked a few, and it looks like it matches your theory. So, in this case, I would say this makes for a pretty confusing UX for the user. I wonder if maybe we shouldn't be showing them as bold if you have hidden preference. That would certainly have kept me from bringing this up at all.

    Maybe this is something we should discuss back in Slack to get consensus on?

    cc @ZhenjaHorbach and @nkdengineer

  24. s77rt commented on Oct 5, 2024

    @s77rt
    Member

    Makes sense but let's ask in Slack to be sure

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