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[HOLD for payment 2024-06-28] [HOLD for payment 2024-06-28] Troubleshoot - There is no 'Client side logging' option #43926

Description

@m-natarajan

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Version Number: 1.4.85-0
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: applause internal team
Slack conversation:

Action Performed:

  1. Navigate to Settings > Troubleshoot

Expected Result:

'Client side logging' option should be available

Actual Result:

'Client side logging' option is not available

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6517401_1718725346258!photo1718725285

Bug6517401_1718725346258!photo1718725284

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Issue OwnerCurrent Issue Owner: @trjExpensify

Activity

  1. added
    DeployBlockerCashThis issue or pull request should block deployment
    BugSomething is broken. Auto assigns a BugZero manager.
    DeployBlockerIndicates it should block deploying the API
    on Jun 18, 2024
  2. melvin-bot commented on Jun 18, 2024

    @melvin-bot

    Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  3. melvin-bot commented on Jun 18, 2024

    @melvin-bot

    Triggered auto assignment to @yuwenmemon (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  4. github-actions commented on Jun 18, 2024

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  5. m-natarajan commented on Jun 18, 2024

    @m-natarajan
    Author

    @yuwenmemon FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

  6. jainilparikh commented on Jun 18, 2024

    @jainilparikh

    Proposal

    Please re-state the problem that we are trying to solve in this issue.

    Client side logging is not available on Android.

    What is the root cause of that problem?

    It was removed from android in this PR: #43543.

    Note, there is NO reason that client-side logging should be removed from android and iOS. Clarified by muttmuure@ here: #43926 (comment)

    Mainly, Bring back this file (https://github.com/Expensify/App/pull/43543/files#diff-f831be842b96b30c9b4a0737a78f4d9d0e7b9bc8378f0bff99ea3c8234229e22L1) and same for iOS (https://github.com/Expensify/App/pull/43543/files#diff-7a3d7c6bce29ae0ac91290bde365b5c5e239d131652864eef0dc0d76a91a6ad7L1).

    What changes do you think we should make in order to solve the problem?

    Revert the part of the PR that removes client-side android logging.

  7. jainilparikh commented on Jun 18, 2024

    @jainilparikh

    @yuwenmemon , if this is a blocker, I can create a PR quickly.

  8. 17 remaining items

  9. jayeshmangwani commented on Jun 19, 2024

    @jayeshmangwani
    Contributor

    @jayeshmangwani Can you retest on Android on staging and report back?

    I am not able to access Android staging, but I can confirm that on the dev environment for Android,Now we can see the Client Side logging option

    Staging - No access Screenshot 2024-06-19 at 12 29 28 PM
    Android - Client side logging
    client-sidde-logging-andrid.mov
  10. added
    Awaiting PaymentAuto-added when associated PR is deployed to production
    and removed on Jun 21, 2024
  11. changed the title [-]Troubleshoot - There is no 'Client side logging' option[/-] [+][HOLD for payment 2024-06-28] Troubleshoot - There is no 'Client side logging' option[/+] on Jun 21, 2024
  12. melvin-bot commented on Jun 21, 2024

    @melvin-bot

    Reviewing label has been removed, please complete the "BugZero Checklist".

  13. melvin-bot commented on Jun 21, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.85-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-06-28. 🎊

  14. melvin-bot commented on Jun 21, 2024

    @melvin-bot

    BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

    • [@yuwenmemon] The PR that introduced the bug has been identified. Link to the PR:
    • [@yuwenmemon] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
    • [@yuwenmemon] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
    • [@yuwenmemon] Determine if we should create a regression test for this bug.
    • [@yuwenmemon] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
    • [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:
  15. changed the title [-][HOLD for payment 2024-06-28] Troubleshoot - There is no 'Client side logging' option[/-] [+][HOLD for payment 2024-06-28] [HOLD for payment 2024-06-28] Troubleshoot - There is no 'Client side logging' option[/+] on Jun 21, 2024
  16. melvin-bot commented on Jun 21, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.0-9 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-06-28. 🎊

  17. melvin-bot commented on Jun 21, 2024

    @melvin-bot

    BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

    • [@yuwenmemon] The PR that introduced the bug has been identified. Link to the PR:
    • [@yuwenmemon] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
    • [@yuwenmemon] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
    • [@yuwenmemon] Determine if we should create a regression test for this bug.
    • [@yuwenmemon] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
    • [@trjExpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:
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