Chat - Messages does not arrive until open the chat

[lanitochka17]

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Version Number: 1.4.78-2
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4587255&group_by=cases:section_id&group_order=asc&group_id=295000
Email or phone of affected tester (no customers): gocemate+a113@gmail.com
Issue reported by: Applause - Internal Team

Action Performed:

Preconditions:

1. Open user A and user B in different tabs
2. As user A send a message to user B
3. As user B open chat with user C
4. As user B take a note of the chat with user A

Expected Result:

Latest sent message should be present on LHN

Actual Result:

Messages does not arrive until user open the chat or refresh the page, no matter if there is a previous conversation between users or not

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6497115_1717141845950.Recording__3087.mp4

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[melvin-bot]

Triggered auto assignment to @JmillsExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[lanitochka17]

@JmillsExpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[melvin-bot]

@JmillsExpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[JmillsExpensify]

This is a backend issue. I've seen it discussed internally in #newdot-quality. I actually think we already have an issue for it?

[melvin-bot]

@JmillsExpensify Huh... This is 4 days overdue. Who can take care of this?

[JmillsExpensify]

We're working on this in #newdotquality so I'm going to close.

[izarutskaya]

This issue is still reproducible
Build v9.0.11-3

Recording.3546.mp4