[HOLD for payment 2024-06-11] [HOLD for payment 2024-06-06] Concierge - User not getting logged in to ND when clicking on concierge button in OD

[izarutskaya]

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Version Number: 1.4.77-3
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4585786
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Go to https://staging.new.expensify.com/
   and log out
2. Log in to OD and log out of ND if you get redirected
3. Click on the concierge bubble

Expected Result:

User gets redirected to ND and logged in, concierge chat is opened

Actual Result:

User redirected to the ND login page. The same behavior is observed when clicking on the "Reply in thread" link in the expense report in OD.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6495840_1717052745444.Recording__526.mp4

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Issue Owner

Current Issue Owner: @CortneyOfstad

[melvin-bot]

Triggered auto assignment to @CortneyOfstad (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @MariaHCD (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[izarutskaya]

@CortneyOfstad I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

We think this issue might be related to the #vip-vsb

[izarutskaya]

Production

Recording.527.mp4