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[$500] Web - Workspace - It's not accepting the SSN for the first time #37442
Description
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Version Number: 1.4.44.0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:
Issue found when executing PR #29991
Action Performed:
- Login with expensify account
- Go to Settings > Wallet > Enable Wallet
- Go through Chase plaid verification flow
- Follow the flow until Additional details
- Fill the form with following data: First name: Alberta Last name: Bobbeth SSN: 3333 Any other information for the rest of the fields
- Press Save & continue
Expected Result:
It should accept it
Actual Result:
It's not accepting the SSN for the first time. I can continue after clicking on the button again
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Activity
[-]Web - Workspace - It's not accepting the SSN for the first time[/-][+][$500] Web - Workspace - It's not accepting the SSN for the first time[/+]melvin-bot commentedon Feb 28, 2024
Job added to Upwork: https://www.upwork.com/jobs/~019098329cb3e1ec5a
melvin-bot commentedon Feb 28, 2024
Triggered auto assignment to Contributor-plus team member for initial proposal review - @getusha (
External)github-actions commentedon Feb 28, 2024
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
melvin-bot commentedon Feb 28, 2024
Triggered auto assignment to @roryabraham (
Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.puneetlath commentedon Feb 28, 2024
I talked to @joekaufmanexpensify and we don't think this should block the deploy given it's current usage. But let's definitely get it fixed.
2 remaining items
melvin-bot commentedon Feb 28, 2024
Triggered auto assignment to @JmillsExpensify (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.damadoko commentedon Feb 28, 2024
I think the bug came from BE, the error was retrived from
UpdatePersonalDetailsForWallet.roryabraham commentedon Mar 5, 2024
@lanitochka17 the email of the account the bug occurred on would be helpful here. Managed to see from the video that it's
applausetester+0227rbt@applause.expensifail.com
roryabraham commentedon Mar 5, 2024
not able to find any logs for that account in a 72 hour period surrounding this issue's creation 😕
https://staging.expensify.com/_devportal/tools/logSearch/#sort=asc&size=10000&query=email%3A%22applausetester%2B0227rbt%40applause.expensifail.com%22%20AND%20timestamp%3A%5B2024-02-27T00%3A00%20TO%202024-02-29T23%3A59%5D
roryabraham commentedon Mar 5, 2024
typo, it's +rb2 not +rbt
roryabraham commentedon Mar 5, 2024
found logs, looks like an Idology error
roryabraham commentedon Mar 5, 2024
(throws error response)
lol
roryabraham commentedon Mar 5, 2024
this is a fun gotcha. The Idology ExpectID mock is set up to fail if the last name of the user matches the middle name (just because we needed a way to test failure scenarios in the mock).
In this case, you used Bobbeth for the last name on this request, which caused that to fail.
So all this is expected behavior.