[HOLD for payment 2024-03-07] Desktop - App becomes unusable after`clear cache and restart`

[m-natarajan]

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Version Number:
Reproducible in staging?: needs reproduction
Reproducible in production?: needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers): @mallenexpensify and @muttmuure
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @mallenexpensify
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1708636284808519

Action Performed:

1. Go to account settings > about > troubleshoot
2. Click on "clear cache and restart"
3. Send messages after restarted

Expected Result:

Able to send messages

Actual Result:

• App isn't useable, likely because of ,"jsonCode":407," which (apparently) means auth token is expired.
• have to sign out/in, then chats start loading (which takes a while cuz it reloads all chats)

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

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[melvin-bot]

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[mallenexpensify]

Also.. I had to sign out/in twice in order to get all my chats to show properly in LHN. Pinned chats and tasks weren't all loading, even after 5+ hours and with hard refreshing

[trjExpensify]

Reached out to the author of #36337 here.

[TMisiukiewicz]

Hi, I would like to be assigned to this issue

[trjExpensify]

Any movement on this one, @TMisiukiewicz?

[TMisiukiewicz]

Sorry, I was on a sick leave on Monday and Tuesday, I had a discussion with @techievivek here, I'll verify this solution today and open a PR if it works fine.