[HOLD for payment 2024-03-22] [$1000] Settings - Performance and heat issues on the "Troubleshoot" option

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Issue was found when executing #35306
Version Number: 1.4.42.0
Reproducible in staging?: y
Reproducible in production?: New feature
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

Navigate to Account settings - About - Troubleshoot
Background the app
Foreground the app
Swipe up and down

Expected Result:

Swiping should be smooth. The phone shouldn't heat up or crash.

Actual Result:

Low performance when I foreground the app. The phone heats up if I stay on the page. It even crashed once.
The issue disappears if I navigate back and to the "Troubleshoot" again.

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

Screenshots/Videos

Add any screenshot/video evidence

Bug6381225_1708030928625.20240215_185611.mp4

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Last Price Increase: 2024-02-27

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@hoangzinh

Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

@laurenreidexpensify

Triggered auto assignment to @laurenreidexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

Identify the pull request that introduced this issue and revert it.
Find someone who can quickly fix the issue.
Fix the issue yourself.

Accepted, thank you!

Reviewing label has been removed, please complete the "BugZero Checklist".

@hoangzinh

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.52-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

FIX: Performance and heat issues on the 'Troubleshoot' page #38093

If no regressions arise, payment will be issued on 2024-03-22. 🎊

For reference, here are some details about the assignees on this issue:

@hoangzinh requires payment (Needs manual offer from BZ)
@ikevin127 requires payment (Needs manual offer from BZ)

@hoangzinh

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

[@hoangzinh] The PR that introduced the bug has been identified. Link to the PR:
[@hoangzinh] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
[@hoangzinh] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
[@hoangzinh] Determine if we should create a regression test for this bug.
[@hoangzinh] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
[@mallenexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@mallenexpensify

@mallenexpensify All good for payment here ?

@ikevin127

Contributor: @ikevin127 paid $1000 via Upwork
Contributor+: @hoangzinh paid $1000 via Upwork.

@hoangzinh plz fill out the BZ checklist above.

Thx!

BugZero Checklist:

The PR that introduced the bug has been identified. Link to the PR: feat: Troubleshooting page & resetting Onyx state #35306
The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment: feat: Troubleshooting page & resetting Onyx state #35306 (comment)
A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion: N/A
Determine if we should create a regression test for this bug: ❌ I think it's an edge case and just performance improvement. Moreover, We gonna move "Troubleshoot" out of "About" setting here, so it avoids 2 Lotties animation.

@hoangzinh

Thanks @hoangzinh

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[HOLD for payment 2024-03-22] [$1000] Settings - Performance and heat issues on the "Troubleshoot" option #36645

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[HOLD for payment 2024-03-22] [$1000] Settings - Performance and heat issues on the "Troubleshoot" option #36645

Description

Action Performed:

Expected Result:

Actual Result:

Workaround:

Platforms:

Screenshots/Videos

Activity

melvin-bot commented on Feb 15, 2024

melvin-bot commented on Feb 15, 2024

melvin-bot commented on Feb 15, 2024

github-actions commented on Feb 15, 2024

88 remaining items

ikevin127 commented on Mar 13, 2024

melvin-bot commented on Mar 15, 2024

melvin-bot commented on Mar 15, 2024

melvin-bot commented on Mar 15, 2024

ikevin127 commented on Mar 22, 2024

mallenexpensify commented on Mar 23, 2024

hoangzinh commented on Mar 23, 2024

BugZero Checklist:

mallenexpensify commented on Mar 25, 2024

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