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[$500] mweb - Animations missing in offline mode #36021

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Description

@kbecciv

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Version Number: v.1.4-38.0
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

  1. Navigate to staging.new.expensify.com
  2. Create new account with gmail
  3. Go offline once onboarding modal is displayed
  4. Close the modal
  5. Tap on bottom settings icon
  6. Select Workspaces option
  7. Select top settings icon
  8. Select Preferences & Security menu

Expected Result:

Animations across the application should load in offline mode

Actual Result:

Animations missing in offline mode

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6370357_1707310988196.Offline-Animationsmissing.mp4

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Activity

  1. added
    ExternalAdded to denote the issue can be worked on by a contributor
    BugSomething is broken. Auto assigns a BugZero manager.
    on Feb 7, 2024
  2. changed the title [-]mweb - Animations missing in offline mode[/-] [+][$500] mweb - Animations missing in offline mode[/+] on Feb 7, 2024
  3. melvin-bot commented on Feb 7, 2024

    @melvin-bot
  4. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Feb 7, 2024
  5. melvin-bot commented on Feb 7, 2024

    @melvin-bot

    Triggered auto assignment to Contributor-plus team member for initial proposal review - @sobitneupane (External)

  6. melvin-bot commented on Feb 7, 2024

    @melvin-bot

    Triggered auto assignment to @adelekennedy (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

  7. melvin-bot commented on Feb 12, 2024

    @melvin-bot

    @sobitneupane, @adelekennedy Eep! 4 days overdue now. Issues have feelings too...

  8. adelekennedy commented on Feb 13, 2024

    @adelekennedy
    Contributor

    I can't reproduce this and we aren't getting bites - this is off our roadmap so I'm closing for now

  9. brunovjk commented on Feb 15, 2024

    @brunovjk
    Contributor

    Sorry for the delay @adelekennedy I was investigating.
    I can reproduce in dev.new.expensify... (both staging server or not), not just by following the steps proposed above, the animations do not work in Offline.
    In staging.new.expensify... and new.expensify... the animations work well in offline mode.

    Reproduce-36021/dev-new-expensify - 02/15/2024
    Reproduce-36021-dev-new-expensify.mp4
    Reproduce-36021/staging-new-expensify - 02/15/2024
    Reproduce-36021-staging-new-expensify.mp4

    Maybe I'm missing something here, but I believe this PR should have fixed it. I will continue to investigate the root causes of it.

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