Repository navigation
[$500] Workspace - Unable to open settings on a policy disabled account #35802
Description
Activity
- changed the title
[-]Workspace - Unable to open settings on a policy disabled account[/-][+][$500] Workspace - Unable to open settings on a policy disabled account[/+]on Feb 5, 2024 Job added to Upwork: https://www.upwork.com/jobs/~016b7315d221412f0b
Triggered auto assignment to @JmillsExpensify (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.Triggered auto assignment to Contributor-plus team member for initial proposal review - @akinwale (
External)👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
- Identify the pull request that introduced this issue and revert it.
- Find someone who can quickly fix the issue.
- Fix the issue yourself.
Triggered auto assignment to @Gonals (
Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.We think that this bug might be related to #wave8-collect-admins
CC @zanyrenney@izarutskaya, I'm trying to follow the steps, but:
Wait until the workspace chats disappear
This one never happens for me. Do you get any errors in the console (or anywhere)?
I've tried with a couple of test accounts and haven't seen the issue. I can't log in with applausetester+disabledpolicy@applause.expensifail.com, though (Gmail is not letting me in)
- added and removed
on Feb 5, 2024 It seems like the policy creation has failed and this was the end results, if we can create policies though in general this should not be a blocker
Still unable to reproduce, so I think it might be a one-case scenario. Closing for now. Feel free to reopen if you disagree
Reacted by Jason Mills
If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!
Version Number: 1.4.36.0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause-Internal Team
Slack conversation:
Action Performed:
Expected Result:
I should be albe to navigate to the settings tab.
Actual Result:
I get a "Hmm... it's not here" error when clicking on "Settings". I could repro it with other normal accounts too with different steps regarding the workspace but it didn't show up every time there.
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
Screenshots/Videos
Bug6367051_1707079312296.bandicam_2024-02-03_06-33-53-861.mp4
View all open jobs on GitHub
Upwork Automation - Do Not Edit