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[SMARTSCAN] [$500] MEDIUM: Scan - Workspace admin sees empty report when employee manually enters Scan request details #29828
Description
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Version Number: 1.3.85-2
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:
Action Performed:
- Go to staging.new.expensify.com
- [Employee} Create a scan request in the workspace chat
- [Employee] Manually enter amount and merchant
- [Admin] Click on the expense preview in the workspace chat with employee when the preview appears
Expected Result:
Workspace admin should be able to view the expense in expense report page
Actual Result:
Workspace admin is unable to view the expense in expense report page. Only the amount is seen in the report page. There is no expense preview that leads to expense details page
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari
Bug6240983_1697571472403.20231018_025445.mp4
MacOS: Desktop
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~0100429f58a52793a1
- Upwork Job ID: 1714385920798265344
- Last Price Increase: 2023-11-07
Activity
melvin-bot commentedon Oct 17, 2023
Triggered auto assignment to @sakluger (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.[-]Scan - Workspace admin sees empty report when employee manually enters Scan request details[/-][+][$500] Scan - Workspace admin sees empty report when employee manually enters Scan request details[/+]melvin-bot commentedon Oct 17, 2023
Job added to Upwork: https://www.upwork.com/jobs/~0100429f58a52793a1
melvin-bot commentedon Oct 17, 2023
Bug0 Triage Checklist (Main S/O)
Platformsin OP are ✅)melvin-bot commentedon Oct 17, 2023
Triggered auto assignment to Contributor-plus team member for initial proposal review - @allroundexperts (
External)AmjedNazzal commentedon Oct 19, 2023
Admin can't see it because receipt scan is in progress, a receipt that is still scanning is a whisper so only visible to the user who started it. once the scan completes or fails if the admin refreshes or leave chat and come back they would see the receipt and the changes.
allroundexperts commentedon Oct 19, 2023
@AmjedNazzal I think it should update without needing to
Refresh.sakluger commentedon Oct 23, 2023
I agree that it should update. Even though the receipt is still scanning, the user manually entered details, which takes priority over the scanned details.
82 remaining items
sakluger commentedon Nov 27, 2023
Switching to weekly since this is Internal but doesn't have an assigned engineer. It's in the "FIRE" section of the milestone, so an engineer should pick it up once they have time.
Victor-Nyagudi commentedon Dec 2, 2023
This issue also involves interrupting the receipt scanning albeit while splitting a bill in a workspace room. This time, an error is shown after the interruption.
Not sure if it's related but just thought I'd mention it.
melvin-bot commentedon Dec 25, 2023
This issue has not been updated in over 15 days. @sakluger, @Gonals, @allroundexperts eroding to Monthly issue.
P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!
Gonals commentedon Jan 11, 2024
This is fixed