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[$500] Android - Scan - Camera preview in Scan becomes blank after returning from Distance #27879

Closed

Description

@lanitochka17

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Action Performed:

  1. Launch New Expensify app.
  2. Go to + > Request money.
  3. Go to Scan and enable camera access if not allowed yet.
  4. Go to Distance.
  5. Go back to Scan.

Expected Result:

Camera preview works without issue

Actual Result:

Camera preview is now blank

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.72-6

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6207769_Screen_Recording_20230920_235909_New_Expensify.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~018be32f891c61fb2c
  • Upwork Job ID: 1707637360214872064
  • Last Price Increase: 2023-09-29
  • Automatic offers:
    • dukenv0307 | Contributor | 27009429

Activity

  1. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Sep 20, 2023
  2. melvin-bot commented on Sep 20, 2023

    @melvin-bot

    Triggered auto assignment to @stephanieelliott (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

  3. melvin-bot commented on Sep 20, 2023

    @melvin-bot

    Bug0 Triage Checklist (Main S/O)

    • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
    • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
      • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
    • This bug is reproducible using the reproduction steps in the OP. S/O
      • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
      • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
    • This issue is filled out as thoroughly and clearly as possible
      • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
    • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync
  4. melvin-bot commented on Sep 26, 2023

    @melvin-bot

    @stephanieelliott Huh... This is 4 days overdue. Who can take care of this?

  5. melvin-bot commented on Sep 28, 2023

    @melvin-bot

    @stephanieelliott 6 days overdue. This is scarier than being forced to listen to Vogon poetry!

  6. stephanieelliott commented on Sep 29, 2023

    @stephanieelliott
    Contributor

    Agree this should probably be fixed, adding relevant labels.

  7. changed the title [-]Android - Scan - Camera preview in Scan becomes blank after returning from Distance[/-] [+][$500] Android - Scan - Camera preview in Scan becomes blank after returning from Distance[/+] on Sep 29, 2023
  8. melvin-bot commented on Sep 29, 2023

    @melvin-bot
  9. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Sep 29, 2023
  10. 54 remaining items

  11. mananjadhav commented on Nov 26, 2023

    @mananjadhav
    Collaborator

    Nope I am unable to debug this on physical iOS device.

  12. situchan commented on Nov 26, 2023

    @situchan
    Contributor

    This is not reproducible anymore

  13. stephanieelliott commented on Nov 28, 2023

    @stephanieelliott
    Contributor

    Hey @lanitochka17 can you confirm whether this is still reproducible?

  14. lanitochka17 commented on Nov 28, 2023

    @lanitochka17
    Author

    @stephanieelliott Issue is not reproducible v1.4.4-1

    Screen_Recording_20231129_012046_New.Expensify.mp4
  15. stephanieelliott commented on Nov 28, 2023

    @stephanieelliott
    Contributor

    Ok, gonna consider the regression fixed so let's pay out on the original issue. Summarizing payment:

    Upwork job is here

  16. mananjadhav commented on Nov 29, 2023

    @mananjadhav
    Collaborator

    @stephanieelliott @bondya Wanted to raise this if we can payout the full amount on this one? The regression (which was fixed via some PR), couldn't be tested by me because we don't have physical build access. Hence it wasn't possible to identify the regression at all.

    Also tagging @mountiny as they helped with the iOS QA.

  17. mountiny commented on Nov 30, 2023

    @mountiny
    Contributor

    I think it makes sense to not give penalty if C+ could not catch this.

    Can you not build even from XCode with the automatic certificate?

  18. mananjadhav commented on Nov 30, 2023

    @mananjadhav
    Collaborator

    Can you not build even from XCode with the automatic certificate?

    No. and I tried multiple attempts for the adhoc build.

  19. mountiny commented on Nov 30, 2023

    @mountiny
    Contributor

    I think thats legit

  20. stephanieelliott commented on Dec 4, 2023

    @stephanieelliott
    Contributor

    Sounds good-- updated the payment summary here!

    • Issue reporter: N/A
    • Contributor: @dukenv0307 $500, PAID via Upwork
    • Contributor+: @mananjadhav $500, request via NewDot
  21. JmillsExpensify commented on Dec 11, 2023

    @JmillsExpensify
    Contributor

    $500 payment approved for @mananjadhav based on summary above.

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