[$500] [HOLD for payment 2023-09-27] Web – 2FA – App with 2FA installed crashes when trying to access 2FA menu

[izarutskaya]

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Action Performed:

Precondition: Have account with 2FA activated

1. Go to https://staging.new.expensify.com/
2. Log in with the account with 2FA activated.
3. Navigate to Settings > Security > Two Factor Authentication (2FA).

Expected Result:

Opens a page with the Disable 2FA option.

Actual Result:

Opens a crash page.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• Windows/ Chrome
• MacOS / Desktop

Version Number: 1.3.70-2

Reproducible in staging?: Y

Reproducible in production?: N

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6201341_2FA.mp4

utest-dl.s3.amazonaws.com_12102_26469_428866_6201341_bugAttachment_Bug6201341_Log.txt_X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20230915T115835Z&X-Amz-SignedHeaders=host&X-Amz-Expires=86400&X-Amz-Credential=AKIAJ2UIWMJ2OMC3UCQQ%2F.txt

Expensify/Expensify Issue URL:

Issue reported by: Applause-Internal Team

Slack conversation: @

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• situchan | Contributor | 27027045

[melvin-bot]

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @joelbettner (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[melvin-bot]

⚠️ Looks like this issue was linked to a Deploy Blocker here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[situchan]

This regression came from #24316. Revert is being discussed in #27516

[situchan]

Crash log: