[HOLD for payment 2023-04-11] Connect back account: Phone number format in placeholder is different in English and Spanish

[kavimuru]

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Action Performed:

1. Open the app
2. Open Workspaces
3. Open any workspace
4. Open connect bank account
5. Click on connect manually
6. Fill in details in step 1, eg details: routing number= 210021002 , acc no = 1234
7. Check the placeholder for phone number field in step 2
8. Change the language to spanish (steps: settings->preferences->Language)
9. Repeat step 1 to 7 and observe placeholder for phone number field in step 2

Expected Result:

Placeholder for phone number in spanish should either be kept same as there is no words in english placeholder [placeholder in english: (xxx)xxx-xxxx] or placeholder in spanish should provide more information about phone number format as it does in english (Also we are telling users to add prefix + number in spanish but that field does not accept prefix)

Actual Result:

Placeholder in spanish asks user to provide prefix + number even though we don't support prefix in that field and it also does not specify the number format as it does in english

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.2.88-0
**Reproducible in staging?:**y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

phone.number.placeholder.translation.issue.mp4

Recording.24.mp4

Expensify/Expensify Issue URL:
Issue reported by: @dhanashree-sawant
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1679503411239369

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• Last Price Increase: 2023-03-28

[MelvinBot]

Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[MelvinBot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
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[MelvinBot]

Job added to Upwork: https://www.upwork.com/jobs/~0153e7a1a0f24ef81a

[MelvinBot]

Current assignee @garrettmknight is eligible for the External assigner, not assigning anyone new.

[MelvinBot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @parasharrajat (External)

[daraksha-dk]

Proposal

Please re-state the problem that we are trying to solve in this issue.

The placeholder for the phone number input field is different in English and Spanish

What is the root cause of that problem?

The placeholder for the phone number input field in the Spanish version of the application is not consistent with the English version.

What changes do you think we should make in order to solve the problem?

To solve this issue, we can use the same phone number format placeholder for both English and Spanish versions, which is (xxx)xxx-xxx

What alternative solutions did you explore? (Optional)

If we're going to support prefix then the English translation will need to be updated