Chat - Unexpected error when completing payment request.

[kbecciv]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Action Performed:

1. Go to URL https://staging.new.expensify.com
2. Login with gmail account
3. Account A requests money from account B
4. Account B complete the requested payment.

Expected Result:

No error message should be displayed after complete payment.

Actual Result:

Unexpected error message occurs after payment is completed.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.2.59.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5911777_payment_error.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[kbecciv]

Could be the same root of cause #14548

[luacmartins]

That does seem to be related. It should be fixed now though. Can you please retest?

[mvtglobally]

@luacmartins
I am seeing this on Desktop now.. Related?
Also can you confirm what version should we retest?

Recording.584.mp4

[Luke9389]

Reproducing locally with logs to see if this is a back end issue.

[mvtglobally]

@luacmartins @Luke9389 I dont see anything in console, but in case you need logs, this is account used on my side applausetester++1014mvt@applause.expensifail.com

[Luke9389]

Thanks for that info @mvtglobally.

@luacmartins these are the logs I'm getting

2023-01-25T22:30:10.654318+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [hmmm] Throw ExpException - 0f7b9e631cada45edbf331aaf860f4a5 ~~ message: '402 Missing clientID' exceptionMessage: 'Auth PayMoneyRequest returned an error' exceptionFile: '/vagrant/Web-Expensify/lib/Auth.php' exceptionLine: '121' exceptionCode: '402'
2023-01-25T22:30:10.654443+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] StackTrace start
2023-01-25T22:30:10.654559+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 0/3. file '/vagrant/Web-Expensify/lib/Auth.php' function '_standardResponseHandler' line '6773'
2023-01-25T22:30:10.654649+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 1/3. file '/vagrant/Web-Expensify/lib/ReportAPI.php' function 'payMoneyRequest' line '4076'
2023-01-25T22:30:10.654685+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 2/3. file '/vagrant/Web-Expensify/lib/ReportAPI.php' function 'payMoneyRequest' line '4131'
2023-01-25T22:30:10.654713+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 3/3. file '/vagrant/Web-Expensify/api.php' function 'payMoneyRequestElsewhere' line '2843'
2023-01-25T22:30:10.654776+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] StackTrace end
2023-01-25T22:30:10.655258+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [warn] [OOPS!] API Threw: Auth PayMoneyRequest returned an error ExpException - 0f7b9e631cada45edbf331aaf860f4a5 ~~ message: '402 Missing clientID' exceptionMessage: 'Auth PayMoneyRequest returned an error' exceptionFile: '/vagrant/Web-Expensify/lib/Auth.php' exceptionLine: '121' exceptionCode: '402'
2023-01-25T22:30:10.655377+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [dbug] _send( expensidev2004.web.log.warn:1|c )
2023-01-25T22:30:10.671081+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] DB_Analytics - Connecting to database. ~~ attemptNumber: '1' host: '127.0.0.1' dbName: 'analytics'
2023-01-25T22:30:10.699538+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [benchmark] Stop timing 'DB Connect DB_Analytics' (took 0.0302 seconds)
2023-01-25T22:30:10.699621+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [dbug] DB_Analytics - INSERT INTO serverErrors( created, uuid, message, email, accountID, requestID, source ) VALUES( '2023-01-25 22:30:10', 'WARN_0e572d904e298e98b87914c754dd74f1', '[OOPS!] API Threw: Auth PayMoneyRequest returned an error ExpException - 0f7b9e631cada45edbf331aaf860f4a5', 'spider@animals.com', null, '8FwZ2U', 'api' );
2023-01-25T22:30:10.699659+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] Benchmark started:DB_Analytics - Executing query
2023-01-25T22:30:10.749430+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] Benchmark finished:DB_Analytics - Executing query ~~ time: '0.049474000930786'
2023-01-25T22:30:10.761684+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [push] Push_Service - Sending event ~~ channel: '[0: 'public-debugserverid5e9f713e07e22-7c516c908f6d4b57abbed4262e48a5ae']' eventName: 'debug' eventData: '{"level":"warn","message":"[OOPS!] API Threw: Auth PayMoneyRequest returned an error ExpException - 0f7b9e631cada45edbf331aaf860f4a5 ~~ message: '402 Missing clientID' exceptionMessage: 'Auth PayMoneyRequest returned an error' exceptionFile: '\/vagrant\/Web-Expensify\/lib\/Auth.php' exceptionLine: '121' exceptionCode: '402'"}'
2023-01-25T22:30:10.761779+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] StackTrace start
2023-01-25T22:30:10.761810+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 0/3. file '/vagrant/Web-Expensify/lib/Auth.php' function '_standardResponseHandler' line '6773'
2023-01-25T22:30:10.761865+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 1/3. file '/vagrant/Web-Expensify/lib/ReportAPI.php' function 'payMoneyRequest' line '4076'
2023-01-25T22:30:10.761927+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 2/3. file '/vagrant/Web-Expensify/lib/ReportAPI.php' function 'payMoneyRequest' line '4131'
2023-01-25T22:30:10.761952+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] 3/3. file '/vagrant/Web-Expensify/api.php' function 'payMoneyRequestElsewhere' line '2843'
2023-01-25T22:30:10.761964+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] [trace] StackTrace end
2023-01-25T22:30:10.762751+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] StoreUtils - Clearing all the stores.
2023-01-25T22:30:10.763715+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] TransactionStore cache fully cleared
2023-01-25T22:30:10.763903+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] ReportStore cache cleared
2023-01-25T22:30:10.764481+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] NVPStore - clear cache
2023-01-25T22:30:10.764593+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] NVPStore - clear cache
2023-01-25T22:30:10.767834+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] SharedInNVPStore - clear cache
2023-01-25T22:30:10.769021+00:00 expensidev2004 php-fpm: 8FwZ2U /api.php spider@animals.com !ecash1.2.59-1! ?api? [info] ReportDuplicatedTransactionsStore - Cache cleared

Looks like we're failing to send a clientID with that request.

[mvtglobally]

@Luke9389 Should we log a different issue for this or you want to track here ?

[Luke9389]

Let's track this one here until they're able to get some logs on the other issue.

I'm not convinced they're the same root cause yet.

[roryabraham]

Looks like we're failing to send a clientID with that request.

@Luke9389 I think this should have been fixed by https://github.com/Expensify/Auth/pull/7440, – clientID was made optional in PayMoneyRequest. Since that's been deployed, can we re-test this?