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[$250] Android narrow/low pixel tablets - Chat - The FAB button disappears or is covered by the keyboard in horizontal #12592

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@kbecciv

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Issue found when executing PR #12345

Action Performed:

  1. Open the App
  2. Login with any account
  3. Go to any chat room
  4. Go to horizontal mode
  5. Focus on composer input to show keyboard

Expected Result:

The FAB button shouldn't floats to the top and sticks above the keyboard

Actual Result:

The FAB button disappears or is covered by the keyboard

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Android -model Xiaomi Mi Pad - Android 8.1

Version Number: 1.2.25.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5813586_12345_Android.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal team

Slack conversation:

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Activity

  1. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Nov 9, 2022
  2. melvin-bot commented on Nov 9, 2022

    @melvin-bot

    Triggered auto assignment to @jliexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

  3. jliexpensify commented on Nov 11, 2022

    @jliexpensify
    Contributor

    Reassigning to Kadie as I'm about to head OOO

  4. kadiealexander commented on Nov 14, 2022

    @kadiealexander
    Contributor

    Asking for someone with an iPad to reproduce - https://expensify.slack.com/archives/C01GTK53T8Q/p1668402566426039

  5. added
    ExternalAdded to denote the issue can be worked on by a contributor
    on Nov 16, 2022
  6. melvin-bot commented on Nov 16, 2022

    @melvin-bot

    Current assignee @kadiealexander is eligible for the External assigner, not assigning anyone new.

  7. melvin-bot commented on Nov 16, 2022

    @melvin-bot

    Triggered auto assignment to Contributor-plus team member for initial proposal review - @mananjadhav (External)

  8. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Nov 16, 2022
  9. 21 remaining items

  10. iwiznia commented on Nov 25, 2022

    @iwiznia
    Contributor

    I have a PR here #13043
    But while testing, I realized that I can't really reproduce this issue on neither of the 2 ipad emulators I tried (ipad mini and ipad pro) and neither on the android emulator tablet (Pixel C).
    The reason is that all of them seem to always show the big screen view (ie the one with LHN and main pane), so while my PR could make it that they don't rotate, that would mean a worse UX for the user.
    My guess is this is only reproducible on tablets with a narrow form factor or less pixel density.
    So the question is: do we still want to lock tablets to portrait mode? I think the answer is no and we rather have this small bug on old tablets than preventing users from rotating their tablets (which for lots of users will work fine).

    If you agree, let's close this.

  11. JmillsExpensify commented on Nov 26, 2022

    @JmillsExpensify
    Contributor

    Assigning myself as well since we lost the BZ assignment somehow. Also chiming in on @iwiznia's question above.

    My guess is this is only reproducible on tablets with a narrow form factor or less pixel density.
    So the question is: do we still want to lock tablets to portrait mode? I think the answer is no and we rather have this small bug on old tablets than preventing users from rotating their tablets (which for lots of users will work fine).

    Hmm, yeah I'm with you. I tried to reproduce this on my iPad mini and I wasn't able to. So I think I'm with you, we should close this. In fact, I'll do that but ahead of doing so I will update the title to remove iPad for clarity.

  12. changed the title [-][$250] IPAD/Android - Chat - The FAB button disappears or is covered by the keyboard in horizontal[/-] [+][$250] Android narrow/low pixel tablets - Chat - The FAB button disappears or is covered by the keyboard in horizontal[/+] on Nov 26, 2022
  13. iwiznia commented on Nov 28, 2022

    @iwiznia
    Contributor

    To clarify, it's reproducible on older/smaller ipads.

  14. 0xmiroslav commented on Nov 28, 2022

    @0xmiroslav
    Contributor

    This is still reproducible in latest version of android. So I suggest to reopen this issue and put on hold until #13106 is merged

  15. melvin-bot commented on Nov 29, 2022

    @melvin-bot

    ⚠️ Looks like this issue was linked to a Deploy Blocker here

    If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

    If a regression has occurred and you are the assigned CM follow the instructions here.

    If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

  16. JmillsExpensify commented on Nov 29, 2022

    @JmillsExpensify
    Contributor

    @0xmiroslav for clarity, is it reproducible on non-tablets or just tablets? Reason being, we don't officially support tablets, though I'm more than happy to re-open if you think it's going to be fixed anyway.

  17. 0xmiroslav commented on Nov 29, 2022

    @0xmiroslav
    Contributor

    This happens on android tablets with small size as explained in issue title

  18. JmillsExpensify commented on Nov 29, 2022

    @JmillsExpensify
    Contributor

    Ok yeah, so all those are unsupported devices. In the interest of focus, let's just keep this closed. We need to tackle tablet support one day, but now isn't the time.

  19. mananjadhav commented on Nov 29, 2022

    @mananjadhav
    Collaborator

    I agree with @JmillsExpensify. We're focused on items such as BugZero, WAQ, and Dark theme, etc. Tablets isn't the focus right now, and I think we should tackle tablets sometime in future.

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