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[Due for payment 2026-10-08] Android - Account - Account tooltip no longer appears after rotating device #101380

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Version Number: 9.4.81-0
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #100705
Email or phone of affected tester (no customers): jsdoijnodsdisojo@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Samsung Galaxy S25 FE / Android 16
App Component: Other

Action Performed:

Precondition:

  • Enable insightsPage beta.
  1. Launch Expensify app.
  2. Rotate device to landscape.
  3. Rotate device to portrait.

Expected Result:

Account tooltip will appear after rotating device.

Actual Result:

Account tooltip no longer appears after rotating device.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7261797_1789588526941.Screen_Recording_20260917_035406_Expensify.mp4

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Applause Internal Information
Exported by: Svetlana Lazutkina
Bug ID: 7261797

Issue OwnerCurrent Issue Owner: @bernhardoj

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