[Due for payment 2026-09-28] Copilot - Marketing window appears briefly when copiloting to agent

[applause-bot]

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Version Number: 9.4.73-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #100236
Email or phone of affected tester (no customers): sjdnoijsoidnjdsiojio@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Mac 26.5 / Chrome
App Component: Workspace Settings

Action Performed:

1. Go to staging.new.expensify.com
2. Create a new Gmail account.
3. Complete onboarding.
4. Create a new workspace.
5. Go to Account > Agents.
6. Create a new agent.
7. Click Copilot button on agent row.

Expected Result:

Marketing window will not appear when copiloting to agent.

Actual Result:

Marketing window appears briefly when copiloting to agent.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7253314_1788780578422.4.mp4

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Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7253314

Issue Owner

Current Issue Owner: @huult

[applause-bot]

While Applause doesn't embed attachments for this bug, here are the links for quick view:
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[melvin-bot]

You have been assigned to this deploy blocker because you recently merged this PR: #100236

[melvin-bot]

@carlosmiceli @huult you have been assigned to this deploy blocker because you reviewed the offending PR: #100236

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[huult]

@KJ21-ENG could you check this issue?