[Due for payment 2026-09-17] Concierge- 'New' devider is not displayed when open Concierge Anywhere

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Version Number: 9.4.65-0
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #99533
Email or phone of affected tester (no customers): hsfakjhjdkahfa@gmail.com
Issue reported by: Applause Internal Team
Bug source: Pull Request QA execution
Device used: Windows 10/Chrome
App Component: Other

Action Performed:

Preconditions:

• Use an account that Concierge has some chat history

1. Open https://staging.new.expensify.com/
2. Open Concierge chat
3. Mark any chat as unread
4. Navigate to other chat
5. Click on Concierge Anywhere
6. Click on 'Show history'
7. Scroll to unread message in step 3

Expected Result:

Verify the green "New" divider is visible in the side-panel chat

Actual Result:

'New' divider is not visible

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7247788_1788240499057.bandicam_2026-09-01_11-34-54-699.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7247788

Issue Owner

Current Issue Owner: @mallenexpensify

[applause-bot]

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[melvin-bot]

You have been assigned to this deploy blocker because you recently merged this PR: #99533

[melvin-bot]

@mountiny @mananjadhav @joekaufmanexpensify @collectioneur you have been assigned to this deploy blocker because you reviewed the offending PR: #99533

[melvin-bot]

@WojtekBoman you have been assigned to this deploy blocker because you authored the offending PR: #99533

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source