fix(target): fix HTML issues in generated tickets

Author: btry

inc/form_answer.class.php

@@ -757,6 +757,8 @@ public function saveAnswers($data) {
     * @return null|string
     */
    private function transformAnswerValue(PluginFormcreatorQuestion $question, $value = null) {
+      global $CFG_GLPI;
+
       // unset the answer value
       $answer_value = null;
       $form = $question->getForm();
@@ -766,15 +768,23 @@ private function transformAnswerValue(PluginFormcreatorQuestion $question, $valu
          if (isset($value)) {
             // If the answer is set, check if it is an array (then implode id).
             if ($value !== null) {
-               $answer_value = $value;
-               if (is_array(json_decode($answer_value, JSON_UNESCAPED_UNICODE))) {
-                  $answer_value = json_decode($answer_value);
-                  foreach ($answer_value as $key => $value) {
-                     $answer_value[$key] = $value;
+               if ($question->getField('fieldtype') != 'textarea') {
+                  $answer_value = $value;
+                  if (is_array(json_decode($answer_value, JSON_UNESCAPED_UNICODE))) {
+                     $answer_value = json_decode($answer_value);
+                     foreach ($answer_value as $key => $value) {
+                        $answer_value[$key] = $value;
+                     }
+                     $answer_value = json_encode($answer_value, JSON_UNESCAPED_UNICODE);
+                  } else {
+                     $answer_value = str_replace('\\r\\n', '\n', $answer_value);
                   }
-                  $answer_value = json_encode($answer_value, JSON_UNESCAPED_UNICODE);
                } else {
-                  $answer_value = str_replace('\\r\\n', '\n', $answer_value);
+                  if ($CFG_GLPI['use_rich_text']) {
+                     $answer_value = html_entity_decode($value);
+                  } else {
+                     $answer_value = $value;
+                  }
                }
             } else {
                $answer_value = '';

inc/targetchange.class.php

@@ -891,7 +891,7 @@ public function prepareInputForUpdate($input) {
     * @return Change|null generated change
     */
    public function save(PluginFormcreatorForm_Answer $formanswer) {
-      global $DB;
+      global $DB, $CFG_GLPI;
 
       // Prepare actors structures for creation of the ticket
       $this->requesters = [
@@ -963,6 +963,11 @@ public function save(PluginFormcreatorForm_Answer $formanswer) {
          }
          if (strpos($data[$changeField], '##FULLFORM##') !== false) {
             $data[$changeField] = str_replace('##FULLFORM##', $formanswer->getFullForm(), $data[$changeField]);
+         } else {
+            if ($CFG_GLPI['use_rich_text']) {
+               // replace HTML P tags with DIV tags
+               $data['content'] = str_replace(['<p>', '</p>'], ['<div>', '</div>'], $data['content']);
+            }
          }
          $data[$changeField] = addslashes($this->parseTags($data[$changeField], $formanswer));
       }

inc/targetticket.class.php

@@ -1075,6 +1075,11 @@ public function save(PluginFormcreatorForm_Answer $formanswer) {
       $data['content'] = $this->fields['comment'];
       if (strpos($data['content'], '##FULLFORM##') !== false) {
          $data['content'] = str_replace('##FULLFORM##', $formanswer->getFullForm(), $data['content']);
+      } else {
+         if ($CFG_GLPI['use_rich_text']) {
+            // replace HTML P tags with DIV tags
+            $data['content'] = str_replace(['<p>', '</p>'], ['<div>', '</div>'], $data['content']);
+         }
       }
       $data['content'] = addslashes($this->parseTags($data['content'], $formanswer));
       if ($CFG_GLPI['use_rich_text']) {