Issue with GitHub Copilot Pro Account Access

[mamunr412]

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I am currently facing an issue with accessing GitHub Copilot Pro. My company provides a card that allows multiple personal GitHub Pro subscriptions, and I have purchased the Copilot Pro service through this offer. However, I am encountering the following error:

Error Message:
"There seems to be a problem with your account. Please contact GitHub support."

[Slumbersaga]

hey there i gone through the same thing
the problem is

GitHub Copilot Pro does NOT support being purchased via shared corporate cards across multiple personal GitHub accounts.

Step 3: Contact support (if company insists on corporate card)

• Open a ticket with GitHub Support and ask them to:
• Manually review the Copilot Pro restriction
• Confirm whether the card usage violates Copilot policy

Suggest migration to Copilot Business