Game does not start

[iGidius]

Hi, I am new to Beatify! Looks great, but the Game does not start. I‘ve installed Beatify, the Spotify app and Music Assistant on HA. I can set up a game but when in Lobby the game does not start. I get the error „Die Wiedergabe ist bei den letzten 3 Songs fehlgeschlagen. Häufige Ursache: Spotify in Music Assistant muss neu authentifiziert werden — Einstellungen → Music Assistant → Spotify → Neu verbinden, dann auf Fortsetzen klicken.“ I cannot find this menu in setup.
Thank you in advance for your kind support!

[mholzi]

Hi @iGidius — welcome, and thanks for trying Beatify! 🎵

That error means Music Assistant can't actually play Spotify yet — the Spotify provider inside Music Assistant isn't authenticated (or the login expired). The menu the message points to lives inside Music Assistant's own settings, which are separate from Home Assistant's main Settings — that's the part that's easy to miss.

To fix it:

1. Open the Music Assistant panel from your Home Assistant sidebar (not HA Settings).
2. In Music Assistant, go to its Settings → Music Providers (sometimes "Streaming Providers").
3. Find Spotify there → reconnect / re-authenticate it (or remove it and add it again, then log in).
4. Back in Beatify, hit Resume on the recovery banner — playback should start.

Two things worth checking:

• Spotify needs a Premium account — Music Assistant can't stream Spotify on a free plan.
• Make sure you can play a Spotify song to your speaker directly from the Music Assistant panel first. Once that works, Beatify will work too.

Let me know if it still won't start after that.

[iGidius]

Thanks for your reply, mholzi! I appreciate this!
I can stream spotify songs over music assistant. I also have a premium account. But still not working.
I am looking forward for further ideas.
thank you very much!

[mholzi]

Thanks for testing that, @iGidius — good, so Music Assistant + Spotify Premium are working. That rules out the usual cause, so let's dig in. Could you share a few details:

1. Beatify version — shown at the bottom of the Beatify launcher (or in HACS).
2. Which media player / speaker you picked in Beatify's setup — and is it a Music Assistant player, or Sonos/Alexa directly?
3. Which playlist you selected.
4. Which music service you picked in the Beatify setup wizard (it should be Spotify — just confirming it matches the provider your speaker uses).
5. The Home Assistant log right when you press Start: Settings → System → Logs, filter for beatify. The lines from the start attempt are the most useful — they usually show exactly which URI Beatify handed to Music Assistant and why playback was rejected.

Most likely this is a provider-mismatch — Beatify handing Music Assistant a URI in a form its Spotify provider doesn't accept — and the log will pin it down. Thanks!

[iGidius]

Thanks for coming back! Here come my answers:

1. version 3.3.6
2. Sonos One, I donˋt understand what you mean with Music Assistant player or Sonos directly (I donˋt use Alexa)
3. I tried GHO and 90s pop
4. Spotify
5. I got a new error, saying that media connection is broken and that I should check the speaker connection. But Music Assistant is working. Here the log:

Logger: custom_components.beatify.game.state
Quelle: custom_components/beatify/game/state.py:1309
Integration: Beatify (Dokumentation, Probleme)
Erstmals aufgetreten: 21:28:24 (3 Vorkommnisse)
Zuletzt protokolliert: 21:31:43

Playback failed for spotify:track:3vSn1frPgFcRXrjWOfhMLl — speaker unreachable, pausing game
Playback failed for spotify:track:4Y8q64VnhD0vFYy9g2WFpi — speaker unreachable, pausing game
Playback failed for spotify:track:5Nj8kBJdpJJ4I9wxQyp8JH — speaker unreachable, pausing game

Thanks!

[iGidius]

Any Ideas or thoughts? Thank you! 😊

[mholzi]

Thanks for the patience, @iGidius! "Speaker unreachable" with Music Assistant otherwise working usually points at one specific config trap:

Beatify is probably pointed at the native Sonos entity, not the Music-Assistant-wrapped one. When you open Beatify → Edit setup and look at the speaker list, you should see (at least) two entries for your Sonos One:

• media_player.sonos_one (or similar) — the native Sonos integration. It only accepts Spotify URIs when the Sonos device itself has Spotify configured on its end.
• media_player.music_assistant_<something> — the Music Assistant-wrapped version of the Sonos. This one knows how to translate Spotify URIs for whatever speaker is downstream.

Pick the Music Assistant one. That's the entity Beatify should send tracks to when you're using MA.

Two more things worth checking:

1. Could you also update Beatify via HACS? You're on v3.3.6 — v3.4.1 (current stable) landed a bunch of Sonos / MA-recovery improvements since then, and the "speaker unreachable" wording often resolves to a more specific message now.
2. From inside the Music Assistant panel (not just HA's media_player service), can you play a Spotify song to that Sonos? If yes → MA → Sonos works, and Beatify pointed at the MA-wrapped entity should just work too.

If after picking the MA-wrapped speaker + upgrading you still see "speaker unreachable", grab the log from the next failure attempt and share it — the improved error wording should pin down the exact reason.

[iGidius]

Thank you very much for your reply, @mholzi!
I updated today to the latest version. But still getting the same error.

I am able to play spotify songs to my specific Sonos setups over music assistant.

Where do I find the Edit setup? Is it, where I chose the speaker?
I just see my both Sonos setups. I cannot see the entries you mentioned, so I think I am in the wrong Edit setup.

I think you are on the right path, because the log file points to the Spotify integration:

Playback failed for spotify:track:3PkvYP6223QO3xlW2THd1x — speaker unreachable, pausing game
18:22:49 – (FEHLER) Beatify (Benutzerdefinierte Integration)
Playback failed for spotify:track:3PkvYP6223QO3xlW2THd1x: Error calling SonosMediaPlayerEntity._play_media on media_player.wohnzimmer: UPnP Error 800 received: from 192.168.2.152
18:22:49 – (FEHLER)

I think, when I find this Edit setup and choosing the music assistant player it should work. But where is it? 😊

Again, thank you very much!

[iGidius]

OK, I got it. i did not install Music Assistant properly. I forgot adding the integrtion under „integrations“! Now I see all my speakers! The Game runs well!

thank you very much, @mholzi! Great Game, great support!

All the best!