From 8581ecc5a3700fd105c827412e2513086ee61ec7 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Jan=20Musia=C5=82=20=28via=20MelvinBot=29?= Date: Fri, 22 May 2026 22:48:21 +0000 Subject: [PATCH] Docs: Add FAQ about single HR platform connection limit MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit The TriNet help article now mentions that only one HR platform can be connected per workspace at a time, matching the new modal behavior added in Expensify/App#91415. Co-authored-by: Jan MusiaƂ --- docs/articles/new-expensify/connections/TriNet.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/docs/articles/new-expensify/connections/TriNet.md b/docs/articles/new-expensify/connections/TriNet.md index 8ae45c691645..075c5f6a2603 100644 --- a/docs/articles/new-expensify/connections/TriNet.md +++ b/docs/articles/new-expensify/connections/TriNet.md @@ -43,6 +43,10 @@ Before connecting Expensify with TriNet, ensure that: # FAQ +## Can I connect multiple HR platforms at the same time? + +No. Expensify only supports one HR platform connection per workspace at a time. If you already have an HR platform connected (for example, Gusto) and try to connect TriNet, you will see a prompt to disconnect the existing platform first. To switch, go to **Settings > Workspaces > [Workspace Name] > HR** and disconnect the current provider before connecting a new one. + ## Will my employees receive a notification? Yes, each employee will receive a welcome email at their work email address. This email includes account validation steps and a password setup link. Employees can also download the Expensify app for iOS and Android.